Gone are the days when people would only rely on security guards and imposing individuals to protect their business sites. Those days when business owners used solely human intelligence to confirm suspects and swear as witnesses against a lawsuit are over.
Today, with the advent of technology, businesses are embracing a more advanced approach to security with proactive video monitoring.
This innovative solution allows real-time surveillance, early threat detection, and prompt action, providing a comprehensive and efficient means to safeguard their premises.
In today’s world, business owners trust a combination of artificial and human intelligence to make decisions on their behalf and keep their organizations safe via proactive video monitoring solutions.
Keeping your business well-protected without security agents on site might seem too good to be true. However, a proactive video monitoring system has proven to be more effective with its cutting-edge technology, quick response, and recovery methods.
Proactive video monitoring can be the change your business needs!
Safety and security of your business premises, including proactive video monitoring, not only save your customers, employees, assets, and of course the whole establishment from potential threats and harms, but also ensures the smooth running of your day-to-day dealings.
A live video monitoring system integrates AI software, video analytics, and access controls with your surveillance cameras to provide real-time video feeds to a team of operators who respond swiftly to alarms 24 hours a day, seven days a week from a remote location known as the security operations center or monitoring center.
Why does your business need a proactive video monitoring system?
Without further ado, let’s look at the 9 most important advantages of proactive video monitoring for business security.
1. A surveillance system that never stops working!
A proactive video monitoring system is your real-time guardian that not only records and stores the data but also gives you real-time footage at any hour of the day!
24/7 surveillance at the palm of your hand!
No matter what time or day it is, you can always keep an eye on your business. Following the installation of your proactive surveillance system, which typically includes security cameras, loud horn speakers, and possibly other security devices such as motion detectors, you can view the camera’s footage via an app on your phone.
You only need an Internet connection. With proactive video monitoring, you can receive immediate alerts and notifications when something unusual is detected on the premises of your business.
This way, you can always monitor your employees, the premises, and customer interactions from a bird’s view and gather valuable data that can be used to improve safety protocols or streamline your operations.
In case of any emergencies, you will be notified in a moment and you will also be able to witness everything on your device.
Storage of Data
With the passage of time, all the footage from proactive video monitoring is stored in the cloud.
This data can act as an important catalyst in organizing your operations regarding employees, customers, or other areas of conduct inside your business premises.
You can bring change by enhancing employee service, promptly handling issues, and saving time finding the root of the cause of security related problems through proactive video monitoring.
Proactive video monitoring can also deter any liability claims and act as evidence in case of a lawsuit.
Whenever a threatening situation or an emergency occurs on your premises, proactive video monitoring can be invaluable.
Indeed, you will be able to easily identify a suspect by viewing the stored data and sending it to the responsible authorities.
Vigilant Remote Operators
The remote operators are always on alert and ready to intervene and stop any malicious activities before they get out of hand.
Whenever suspicious behavior is caught by the proactive video monitoring system’s camera AI or other security devices, an alarm instantly notifies the operators, allowing them to verify the situation and rule out any false alarms.
They are trained individuals with prior knowledge of following protocols, responding promptly and maintaining SOPs.
In case of an intrusion or other crime, they can use the audio-talk down system to ask the wrong-doer to leave the premises, call your emergency contact list, or dispatch the police if the situation requires it.
2. Save more and get better coverage!
Hiring a security guard might not be an ideal situation for someone who has a large business and needs to have multiple agents to make sure there is someone in each part of the area to monitor all places at all times.
You would be paying thousands of dollars plus social benefits to an employee who cannot cover the whole premises at once and therefore does not know what is going on at the other end of your site.
Moreover, in the case of intrusions, unauthorized access, tailgating, or other crimes, they might not be able to comprehend the situation before it goes out of hand.
Rather, you can integrate the proactive video monitoring systems into your surveillance hardware by letting a whole team of remote operators take care of solving security challenges and preventing them in the future.
As explained earlier in this article, the camera AI triggers alarms at the monitoring center as soon as unusual behavior is detected.
There, a team of trained operators will examine live video footage and stop any threatening situation before it escalates by following a strict SOP.
Installing a proactive video surveillance system with an annual/monthly subscription fee will still cost less than the salary of a single security guard.
3. Reduce crime rates.
Statistics prove that proactively monitored properties have a 98 percent efficacy rate in detecting potential threats and deterring illicit behavior and crimes.
Even the sight of a camera or a sign saying ‘surveillance 24/7’ can be enough for someone to change their mind about committing a crime.
With live monitoring services, you can also expect a higher response and recovery rate than traditional surveillance practices.
With automatic alerts and triggers, remote operators can take immediate action by using voice intervention methods or inform the authorities.
They can also send proof of crime to the police in order for them to quickly reach your business site and make an arrest before the criminal can escape.
4. Virtual guard tours.
Our remote video operators can view each and every angle with the help of strategically placed cameras to ensure that everything is running smoothly, efficiently, and there is no trouble lurking around.
Remote operators, like a security guard, make scheduled rounds on your premises via the security cameras installed on your property.
An operator will examine each camera’s live footage one by one during set hours, once or multiple times a day or night, to look for suspicious activity or concerning situations such as loitering, fire/smoke, backwater, vandalism, damages, door left open, moved furniture, a person on the ground, and any garbage/dirt left around.
If they notice anything unusual, they will follow the pre-established SOP. They will take notes and close the case if there is nothing to report.
5. AI software to detect unusual behavior.
You can integrate AI software that uses advanced algorithms with your security cameras to identify unusual behavior, detect intrusion, and monitor changes in your business’s surroundings.
It is not simply monitoring, but rather an additional step in protecting your site.
Here are a few of the cloud video analytics AI options:
Gun detection
Detect instantly a firearm brandished on your property.
Crowd detection
Be aware of crowds forming on your site with this AI that counts and tracks individuals with maximum threshold occupancy triggers.
Object detection
Stop intrusions and other crimes with this AI that can detect humans, vehicles, and other objects entering your site during surveillance hours.
Loitering detection
Stop loitering on your site with this AI that tracks moving objects and triggers an alarm when movement has stopped for an extended period of time.
License plate recognition
This AI software can also recognize license plate numbers by extracting information from the client’s database.
These AI solutions send alarms to the remote operators so they can check the real-time video feed and follow and pre-establishes SOP when needed.
6. Uptime monitoring for your IT infrastructure.
Modern IT infrastructures necessitate managing a nearly infinite amount of complexity while monitoring the health, functionality, and performance of all your systems and applications.
Many remote security operations centers provide AktivSense/uptime monitoring, which is continuous monitoring of your devices, network, applications, and systems.
When something out of the ordinary is detected in your infrastructure, you and your remote monitoring center are notified, ensuring that the problem is resolved quickly.
This proactive solution allows you to prevent downtime while also improving your IT.
7. High-value cargo monitoring
Because high-value cargo shipping can be a target for theft or vandalism, you should use proactive asset protection services to ensure safe transportation while avoiding damage or loss.
If the cargo differs from the predetermined map boundary or the temperature changes, our remote video operators will use security cameras and real-time footage to verify the situation, intervene via intercoms, monitor the location via GPS, and notify police authorities to reach the truck’s location when necessary.
A panic button and an emergency ignition cutoff are also available to stop the vehicle/cargo truck.
Anti-hijacking measures are ensured, and immediate alerts are sent via door contact triggers if someone attempts to tamper with the goods or the door is unexpectedly opened during transit.
8. Get personalized audits
Quality control-driven monitoring centers are committed to sending you or your security installer a comprehensive audit of your premises and providing solutions to all issues they have identified.
A site analyst can track down all your security devices to ensure everything is functioning properly and there is no breach in the security system’s effectiveness.
If they detect issues like insufficient lighting, improper camera directions, poor footage from the cameras, or any other problem, they will devise solutions as well.
They can send directions on how to increase the lighting to eliminate dark spots, a map giving information on the optimum direction for maximum coverage of the cameras, or maybe ask you to install new devices or get them repaired.
This will not only let you solve issues and eliminate security threats, but also lead you in the right direction promptly and on time.
9. Quick Installation
The best thing about a proactive video monitoring system is that it can be set up quickly and without requiring any modifications or extra installation.
Simply connect your security devices to the monitoring center.
Whether your business area is enclosed within stories of buildings or part of an open architecture, you don’t need to make any changes.
No need to get new equipment to ensure maximum safety; cloud video analytics solutions can be layered on your existing cameras, no matter the brand or model.
Implementing cloud video analytics not only enhances security but also saves businesses money by leveraging their current infrastructure.
You can immediately protect your business within a few hours after signing your agreement.
Give more time to your business.
By installing a proactive video monitoring system, you will not only get the freedom to worry less about the safety and security of your business, but be more focused on where your attention is needed the most.
With the help of 24/7 surveillance, cloud video analytics, virtual guard tours, uptime monitoring, high-value cargo monitoring, personalized audits.
And an easy installation you will be able to interact with your customers and assess their needs to give them the best experience.
You can also save a lot of time that would have been otherwise utilized in solving security problems and maintaining your IT infrastructure.
In short, you can increase productivity and ensure your issues are handled effectively while you have more time to stay involved with your business and keep your worries aside.
FAQ’s
What type of businesses can benefit from live video monitoring?
There are a range of businesses that can take the most benefit from proactive video monitoring,
- Retail stores
- Warehouses
- Truck yards
- Cannabis Farms
- Parking lots
- Gas stations
- Car dealerships
- Logistics
- Construction sites
- Hotels and restaurants
- Transportation ports
- Amusement Parks and entertainment centers.
And many more places which require security management and surveillance.
Do I need to install new hardware to get equipped with live video monitoring?
Not really, usually, AI software is integrated with the already installed security cameras and connected to the monitoring center where operators can detect any threats through real-time video footage.
You should install intercoms or sensors for an enhanced surveillance solution.
What’s the difference between live video monitoring and a security guard watching CCTV on the premises?
The main difference would be the quick response and recovery rate. A security guard is not able to immediately detect threats/intrusions on the screen and can also be endangered if they try to intervene.
However, remote operators can be notified of any unusual activities through AI technology, and they can also intervene through voice-talk downs and call security officials to take matters into their own hands before they escalate.
