{"id":93447,"date":"2026-02-17T12:25:49","date_gmt":"2026-02-17T17:25:49","guid":{"rendered":"https:\/\/sirixmonitoring.com\/?post_type=careers&#038;p=93447"},"modified":"2026-08-11T07:53:06","modified_gmt":"2026-08-11T12:53:06","slug":"technical-support-and-network-security-specialist","status":"publish","type":"careers","link":"https:\/\/sirixmonitoring.com\/fr-ca\/careers\/technical-support-and-network-security-specialist\/","title":{"rendered":"Sp\u00e9cialiste en assistance technique et en s\u00e9curit\u00e9 r\u00e9seau"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-main-responsibilities\">Principales responsabilit\u00e9s<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9pondre aux demandes d'assistance technique avanc\u00e9e (par t\u00e9l\u00e9phone, par e-mail ou via le portail)<\/li>\n\n\n\n<li>Diagnostiquer et r\u00e9soudre les incidents complexes li\u00e9s aux infrastructures r\u00e9seau, aux syst\u00e8mes de s\u00e9curit\u00e9 et aux solutions d\u00e9ploy\u00e9es<\/li>\n\n\n\n<li>Effectuer les configurations initiales et accompagner l'int\u00e9gration des nouveaux clients<\/li>\n\n\n\n<li>Assurer la maintenance pr\u00e9ventive et proactive des environnements g\u00e9r\u00e9s<\/li>\n\n\n\n<li>Documenter minutieusement les interventions et tenir \u00e0 jour une base de connaissances<\/li>\n\n\n\n<li>Transmettre les probl\u00e8mes n\u00e9cessitant une expertise suppl\u00e9mentaire \u00e0 des \u00e9quipes sp\u00e9cialis\u00e9es (infrastructure, d\u00e9veloppement, etc.)<\/li>\n\n\n\n<li>Collaborer avec les \u00e9quipes internes afin d'offrir une exp\u00e9rience client optimale<\/li>\n\n\n\n<li>Se tenir au courant des derni\u00e8res tendances technologiques et proposer des am\u00e9liorations \u00e0 apporter aux processus et aux syst\u00e8mes<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-required-skills-and-qualifications\">Comp\u00e9tences et qualifications requises<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dipl\u00f4me d'\u00e9tudes coll\u00e9giales (DEC) en informatique, en administration des r\u00e9seaux, en s\u00e9curit\u00e9 de l'information ou formation \u00e9quivalente<\/li>\n\n\n\n<li>Solide exp\u00e9rience dans le domaine du support technique r\u00e9seau et\/ou de la cybers\u00e9curit\u00e9 (atout majeur)<\/li>\n\n\n\n<li>Solides connaissances en mati\u00e8re de protocole TCP\/IP, de VPN, de routage et de pare-feu<\/li>\n\n\n\n<li>Connaissance des syst\u00e8mes de surveillance et de s\u00e9curit\u00e9 (IDS\/IPS, SIEM, etc.) \u2013 atout<\/li>\n\n\n\n<li>Solides capacit\u00e9s d'analyse et de r\u00e9solution de probl\u00e8mes<\/li>\n\n\n\n<li>D'excellentes comp\u00e9tences en communication et une approche ax\u00e9e sur le client<\/li>\n\n\n\n<li>Le bilinguisme (fran\u00e7ais et anglais) est un atout<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-joining-sirix\">Les avantages de rejoindre Sirix<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assurance collective compl\u00e8te<\/li>\n\n\n\n<li>Mod\u00e8le de travail hybride (\u00e0 domicile et au bureau)<\/li>\n\n\n\n<li>Parking gratuit sur place<\/li>\n\n\n\n<li>Poste permanent \u00e0 temps plein<\/li>\n\n\n\n<li>Un environnement de travail dynamique et collaboratif<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous \u00eates passionn\u00e9(e) par la technologie, la s\u00e9curit\u00e9 et souhaitez offrir un accompagnement exceptionnel, nous vous encourageons \u00e0 postuler et \u00e0 \u00e9voluer aux c\u00f4t\u00e9s de Sirix.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-93447","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"\n<title>Technical support and network security specialist - 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