{"id":95368,"date":"2026-03-10T09:31:39","date_gmt":"2026-03-10T14:31:39","guid":{"rendered":"https:\/\/sirixmonitoring.com\/?post_type=careers&#038;p=95368"},"modified":"2026-05-05T07:51:52","modified_gmt":"2026-05-05T12:51:52","slug":"operations-support-specialist","status":"publish","type":"careers","link":"https:\/\/sirixmonitoring.com\/fr-ca\/careers\/operations-support-specialist\/","title":{"rendered":"Sp\u00e9cialiste du soutien op\u00e9rationnel"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"h-main-responsibilities\">Principales responsabilit\u00e9s<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Suivre l'avancement des t\u00e2ches au sein des \u00e9quipes op\u00e9rationnelles et assurer une coordination quotidienne fluide<br>\u2022 Assurer une circulation ad\u00e9quate des informations entre la saisie des donn\u00e9es \u2192 l'int\u00e9gration \u2192 l'assistance<br>\u2022 Assurer le suivi des t\u00e2ches op\u00e9rationnelles en cours et \u00e9viter les goulots d'\u00e9tranglement dans le flux de travail<br>\u2022 Mettre en \u0153uvre et assurer le suivi des processus et proc\u00e9dures op\u00e9rationnels internes<br>\u2022 Veiller \u00e0 ce que les \u00e9tapes op\u00e9rationnelles soient men\u00e9es \u00e0 bien avec pr\u00e9cision et conform\u00e9ment aux proc\u00e9dures \u00e9tablies<br>\u2022 Identifier les dysfonctionnements dans les processus de travail et proposer des am\u00e9liorations op\u00e9rationnelles<br>\u2022 Assurer la liaison entre les \u00e9quipes des op\u00e9rations, des ventes et de la facturation<br>\u2022 Contribuer \u00e0 la coordination des projets op\u00e9rationnels inter-services<br>\u2022 V\u00e9rifier l'exactitude et l'exhaustivit\u00e9 des donn\u00e9es op\u00e9rationnelles<br>\u2022 Participer \u00e0 la collecte des donn\u00e9es op\u00e9rationnelles brutes utilis\u00e9es pour l'\u00e9tablissement des rapports sur les indicateurs cl\u00e9s de performance (KPI)<br>\u2022 Identifier les incoh\u00e9rences dans les informations op\u00e9rationnelles et les signaler afin qu'elles soient corrig\u00e9es<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Comp\u00e9tences et qualifications requises<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Au moins 2 \u00e0 3 ans d'exp\u00e9rience dans le domaine de la vid\u00e9osurveillance, de l'exploitation d'un centre de surveillance, des op\u00e9rations de s\u00e9curit\u00e9 ou dans un environnement similaire (obligatoire)<br>\u2022 Exp\u00e9rience en coordination des op\u00e9rations ou en soutien aux processus de travail (atout)<br>\u2022 Bilingue fran\u00e7ais et anglais \u2013 \u00e0 l'\u00e9crit et \u00e0 l'oral (obligatoire)<br>\u2022 Solides comp\u00e9tences en mati\u00e8re d'organisation et de gestion simultan\u00e9e de plusieurs t\u00e2ches<br>\u2022 Un grand souci du d\u00e9tail et une grande rigueur<br>\u2022 Capacit\u00e9 \u00e0 travailler sous pression et \u00e0 g\u00e9rer plusieurs priorit\u00e9s \u00e0 la fois<br>\u2022 A l'aise avec les syst\u00e8mes op\u00e9rationnels, les plateformes internes ou les outils de gestion des flux de travail<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Les avantages de rejoindre Sirix<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-\">\u2022 Salaire comp\u00e9titif<br>\u2022 Horaires de jour (du lundi au vendredi)<br>\u2022 Assurance collective<br>\u2022 Mod\u00e8le de travail hybride apr\u00e8s la formation (2 jours \u00e0 distance \/ 3 jours au bureau)<br>\u2022 Parking gratuit sur place<br>\u2022 Poste permanent \u00e0 temps plein<br>\u2022 Possibilit\u00e9s d'\u00e9volution interne<br>\u2022 Un environnement de travail collaboratif, avec des formations propos\u00e9es<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-95368","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"\n<title>Operations support specialist - 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