\u2022 Monitor task progress across operational teams and ensure smooth daily coordination
\u2022 Ensure proper information flow between Data Entry \u2192 Onboarding \u2192 Support
\u2022 Follow up on outstanding operational tasks and prevent workflow bottlenecks
\u2022 Execute and maintain internal operational workflows and procedures
\u2022 Ensure operational steps are completed accurately and according to established processes
\u2022 Identify inefficiencies in workflows and suggest operational improvements
\u2022 Act as a liaison between Operations, Sales, and Billing teams
\u2022 Support coordination of cross-department operational projects
\u2022 Validate accuracy and completeness of operational data
\u2022 Assist in gathering raw operational data used for KPI reporting
\u2022 Identify inconsistencies in operational information and relay them for correction<\/p>\n\n\n\n
\u2022 Minimum 2\u20133 years of experience in video surveillance, monitoring center operations, security operations, or a similar environment (required)
\u2022 Experience in operations coordination or workflow support (asset)
\u2022 Bilingual French and English \u2013 written and spoken (required)
\u2022 Strong organizational and multitasking abilities
\u2022 Excellent attention to detail and high level of accuracy
\u2022 Ability to work under pressure and manage multiple priorities
\u2022 Comfortable working with operational systems, internal platforms, or workflow tools<\/p>\n\n\n\n
\u2022 Competitive salary
\u2022 Daytime schedule (Monday to Friday)
\u2022 Group insurance
\u2022 Hybrid work model after training (2 days remote \/ 3 days office)
\u2022 Free on-site parking
\u2022 Permanent full-time position
\u2022 Opportunities for internal growth
\u2022 Supportive team environment with training provided<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-95368","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"\n