{"id":93447,"date":"2026-02-17T12:25:49","date_gmt":"2026-02-17T17:25:49","guid":{"rendered":"https:\/\/sirixmonitoring.com\/?post_type=careers&#038;p=93447"},"modified":"2026-02-17T14:11:14","modified_gmt":"2026-02-17T19:11:14","slug":"technical-support-and-network-security-specialist","status":"publish","type":"careers","link":"https:\/\/sirixmonitoring.com\/fr\/blog\/careers\/technical-support-and-network-security-specialist\/","title":{"rendered":"Sp\u00e9cialiste de l'assistance technique et de la s\u00e9curit\u00e9 des r\u00e9seaux"},"content":{"rendered":"<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-main-responsibilities\">Principales responsabilit\u00e9s<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00e9pondre aux demandes d'assistance technique avanc\u00e9e (t\u00e9l\u00e9phone, courrier \u00e9lectronique, portail).<\/li>\n\n\n\n<li>Diagnostiquer et r\u00e9soudre les incidents complexes li\u00e9s aux infrastructures de r\u00e9seau, aux syst\u00e8mes de s\u00e9curit\u00e9 et aux solutions d\u00e9ploy\u00e9es.<\/li>\n\n\n\n<li>Effectuer les configurations initiales et aider \u00e0 l'int\u00e9gration des nouveaux clients.<\/li>\n\n\n\n<li>Assurer la maintenance pr\u00e9ventive et proactive des environnements g\u00e9r\u00e9s<\/li>\n\n\n\n<li>Documenter minutieusement les interventions et maintenir une base de connaissances \u00e0 jour.<\/li>\n\n\n\n<li>Faire remonter les probl\u00e8mes n\u00e9cessitant une expertise suppl\u00e9mentaire aux \u00e9quipes sp\u00e9cialis\u00e9es (infrastructure, d\u00e9veloppement, etc.).<\/li>\n\n\n\n<li>Collaborer avec les \u00e9quipes internes pour offrir une exp\u00e9rience optimale aux clients.<\/li>\n\n\n\n<li>Se tenir au courant des tendances technologiques et recommander des am\u00e9liorations aux processus et aux syst\u00e8mes.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-required-skills-and-qualifications\">Comp\u00e9tences et qualifications requises<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dipl\u00f4me d'\u00e9tudes coll\u00e9giales (DEC) en informatique, administration de r\u00e9seaux, s\u00e9curit\u00e9 de l'information ou formation \u00e9quivalente.<\/li>\n\n\n\n<li>Solide exp\u00e9rience en mati\u00e8re de support technique r\u00e9seau et\/ou de cybers\u00e9curit\u00e9 (atout majeur)<\/li>\n\n\n\n<li>Solides connaissances en mati\u00e8re de TCP\/IP, de VPN, de routage et de pare-feu.<\/li>\n\n\n\n<li>Familiarit\u00e9 avec les syst\u00e8mes de surveillance et de s\u00e9curit\u00e9 (IDS\/IPS, SIEM, etc.) - atout<\/li>\n\n\n\n<li>Solides capacit\u00e9s d'analyse et de r\u00e9solution de probl\u00e8mes<\/li>\n\n\n\n<li>Excellentes comp\u00e9tences en mati\u00e8re de communication avec un \u00e9tat d'esprit ax\u00e9 sur le client<\/li>\n\n\n\n<li>Bilinguisme (fran\u00e7ais et anglais) souhait\u00e9<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-joining-sirix\">Avantages de l'adh\u00e9sion \u00e0 Sirix<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assurance collective compl\u00e8te<\/li>\n\n\n\n<li>Mod\u00e8le de travail hybride (domicile et bureau)<\/li>\n\n\n\n<li>Parking gratuit sur place<\/li>\n\n\n\n<li>Poste permanent \u00e0 temps plein<\/li>\n\n\n\n<li>Environnement de travail dynamique et collaboratif<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Si vous \u00eates passionn\u00e9 par la technologie, la s\u00e9curit\u00e9 et la fourniture d'un support exceptionnel, nous vous encourageons \u00e0 postuler et \u00e0 vous d\u00e9velopper avec Sirix.<\/p>\n\n\n\n<p><\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-93447","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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