{"id":95368,"date":"2026-03-10T09:31:39","date_gmt":"2026-03-10T14:31:39","guid":{"rendered":"https:\/\/sirixmonitoring.com\/?post_type=careers&#038;p=95368"},"modified":"2026-03-10T09:45:46","modified_gmt":"2026-03-10T14:45:46","slug":"operations-support-specialist","status":"publish","type":"careers","link":"https:\/\/sirixmonitoring.com\/fr\/blog\/careers\/operations-support-specialist\/","title":{"rendered":"Sp\u00e9cialiste du soutien aux op\u00e9rations"},"content":{"rendered":"<h2 class=\"wp-block-heading\" id=\"h-main-responsibilities\">Principales responsabilit\u00e9s<\/h2>\n\n\n\n<p>- Suivre l'avancement des t\u00e2ches au sein des \u00e9quipes op\u00e9rationnelles et assurer une coordination quotidienne harmonieuse.<br>- Assurer un flux d'informations appropri\u00e9 entre la saisie des donn\u00e9es \u2192 Onboarding \u2192 Support<br>- Assurer le suivi des t\u00e2ches op\u00e9rationnelles en suspens et pr\u00e9venir les goulets d'\u00e9tranglement dans le flux de travail.<br>- Ex\u00e9cuter et maintenir les flux de travail et les proc\u00e9dures op\u00e9rationnelles internes<br>- Veiller \u00e0 ce que les \u00e9tapes op\u00e9rationnelles soient ex\u00e9cut\u00e9es avec pr\u00e9cision et conform\u00e9ment aux processus \u00e9tablis.<br>- Identifier les inefficacit\u00e9s dans les flux de travail et sugg\u00e9rer des am\u00e9liorations op\u00e9rationnelles.<br>- Assurer la liaison entre les \u00e9quipes charg\u00e9es des op\u00e9rations, des ventes et de la facturation.<br>- Soutenir la coordination des projets op\u00e9rationnels interd\u00e9partementaux<br>- Valider l'exactitude et l'exhaustivit\u00e9 des donn\u00e9es op\u00e9rationnelles<br>- Aider \u00e0 la collecte des donn\u00e9es op\u00e9rationnelles brutes utilis\u00e9es pour les rapports sur les indicateurs cl\u00e9s de performance.<br>- Identifier les incoh\u00e9rences dans les informations op\u00e9rationnelles et les transmettre pour correction<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Comp\u00e9tences et qualifications requises<\/h2>\n\n\n\n<p>- Minimum 2 \u00e0 3 ans d'exp\u00e9rience dans le domaine de la vid\u00e9osurveillance, des op\u00e9rations de centre de contr\u00f4le, des op\u00e9rations de s\u00e9curit\u00e9 ou dans un environnement similaire (obligatoire)<br>- Exp\u00e9rience dans la coordination d'op\u00e9rations ou le soutien au flux de travail (atout)<br>- Bilingue fran\u00e7ais et anglais - \u00e0 l'\u00e9crit et \u00e0 l'oral (obligatoire)<br>- Solides capacit\u00e9s organisationnelles et multit\u00e2ches<br>- Excellent souci du d\u00e9tail et haut niveau de pr\u00e9cision<br>- Capacit\u00e9 \u00e0 travailler sous pression et \u00e0 g\u00e9rer des priorit\u00e9s multiples<br>- Travailler avec des syst\u00e8mes op\u00e9rationnels, des plates-formes internes ou des outils de gestion des flux de travail n'est pas un probl\u00e8me.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Avantages de l'adh\u00e9sion \u00e0 Sirix<\/h2>\n\n\n\n<p id=\"h-\">- Salaire comp\u00e9titif<br>- Horaire de jour (du lundi au vendredi)<br>- Assurance collective<br>- Mod\u00e8le de travail hybride apr\u00e8s la formation (2 jours \u00e0 distance \/ 3 jours au bureau)<br>- Parking gratuit sur place<br>- Poste permanent \u00e0 temps plein<br>- Possibilit\u00e9s de croissance interne<br>- Environnement d'\u00e9quipe favorable avec formation fournie<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-95368","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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