Continuous monitoring is a 24/7 security service in which trained operators actively watch live camera feeds in real time, verify suspicious activity, and follow your response procedures, adding the human judgment that automated video analytics alone cannot provide.
Trusted by organizations of all sizes for 10+ years, Sirix protects sites across 230 cities in the United States and Canada.
Cameras maximum per operator, to keep oversight focused.
Your site is watched by the same dedicated operator every shift, so familiarity deepens over time.
We work natively in your software, so no other hardware needed.
Appareils surveillés
Villes concernées
Years in business
Intrusions stopped without police dispatch
Live operator coverage
How continuous monitoring works
Sirix continuous monitoring works by assigning dedicated operators to your site who follow your procedures from first detection to resolution.
01
Operators monitor a defined set of cameras in real time, building familiarity with your environment and routines.
02
On suspicious activity, operators follow your predefined procedures: voice intervention, escalation, or emergency response.
03
Operators stay actively involved until the situation is resolved. Nothing is missed or left unattended.
04
Every incident is logged with video evidence, creating a complete and accessible audit trail for review.
Works with your system
Continuous monitoring works with your existing cameras. In most cases no new hardware is required, because Sirix integrates directly with your current CCTV and VMS infrastructure.
Compatibility confirmed during your site assessment.
Human judgment matters in continuous monitoring because trained operators understand context that AI video analytics can miss, distinguishing normal activity from genuine threats, recognizing intent, and catching subtle behavior before it escalates.
The same action can be normal, or suspicious, depending on the situation.
Understanding how a site runs helps detect what doesn't belong.
Small actions can signal risk before anything escalates. AI may not flag hesitation, intent, or unusual movement.
Risk is often revealed through repeated or evolving behavior.
Entrance | 11:02
Entrance South | 11:07
Entrance South | 11:11
Continuous vs. event-based
Event-based video monitoring uses AI to trigger an operator only when motion or an alarm is detected, which is efficient for sites with intermittent activity. Continuous monitoring is different: dedicated Sirix operators watch selected camera feeds in real time, without waiting for a trigger, so they can recognize unwanted behavior in situations where automated detection alone may lack the judgment to interpret it, such as high-risk sites, crowded or dynamic environments, and events that depend on intent and context. Both are valid approaches; the right choice depends on your site’s risk and activity level.
AI-triggered, on demand
Live, always-on attention
Trusted by organizations of all sizes for 10+ years, Sirix protects sites across 230 cities in the United States and Canada.
Cost & coverage
Hiring on-site security guards typically costs $25–$40 per hour through a professional agency, meaning round-the-clock coverage can exceed $200,000 per year for a single post, and a single guard can only watch one area at a time. Continuous monitoring gives a site 24/7 trained-operator coverage across many cameras at once, at a fraction of the cost of staffing an equivalent guard post, because dedicated Sirix operators monitor your existing cameras remotely.
Typical agency bill rate for on-site guards
24/7 coverage of a single guard post
Sirix operator coverage at a fraction of the cost
One post, one set of eyes
Sirix approach
Many cameras, 24/7, one fraction of the cost
Guard cost figures: U.S. Bureau of Labor Statistics wage data and 2025–2026 private security agency pricing (typical agency bill rates $25–$40/hr).
Costs vary by site, location, and requirements. Figures are illustrative industry averages, not a Sirix quote.
Sirix operates a 24/7 command center, with a redundant backup center for uninterrupted coverage, monitoring 25,000+ devices across 230 cities in the U.S. et Canada.
The command center
Sirix operates a 24/7 command center that combines advanced AI with professionally trained remote operators to deliver reliable, real-time protection.
Use cases
Continuous monitoring is built for environments that demand situational awareness: dynamic sites, high-value spaces, and locations with complex human behavior, including banking, condominiums, self-storage, truck yards, schools, retail, parking lots, EV charging, and gas stations.
USE CASE
ATM vestibules, branch lobbies, and after-hours access points where precision and discretion matter.
ATM vestibules, teller areas, lobbies, and entrances.
Deters fraud and loitering, protects staff and customers, and verifies every incident in real time.
USE CASE
Lobbies, garages, elevators, and shared amenities, kept safe for residents around the clock.
Entrances, parking garages, elevators, and amenity areas.
Deters trespassing, keeps residents safe, and gives management a clear record of events.
USE CASE
Gates, drive aisles, and unit rows across distributed, often unstaffed facilities.
Entry gates, drive aisles, perimeters, and unit rows.
Prevents break-ins and unauthorized access without the cost of on-site guards.
USE CASE
Entry gates, trailer staging, and loading docks where high-value cargo is exposed.
Gates, trailer staging, yards, and loading docks.
Deters cargo theft and tampering, and confirms legitimate movements as they happen.
USE CASE
Entrances, grounds, parking, and common areas across busy, open environments.
Entrances, grounds, parking, and shared common areas.
Rapid response to incidents and a safer environment for students and staff.
USE CASE
Entrances, sales floors, stockrooms, and checkouts safety alongside loss prevention.
Entrances, sales floors, stockrooms, and checkouts.
Reduces theft and protects people while keeping the experience welcoming.
USE CASE
Open lots, garages, and pedestrian walkways that are easy targets after hours.
Open lots, garages, and pedestrian walkways.
Prevents vehicle break-ins, vandalism, and after-hours misuse.
USE CASE
Charging bays, terminals, and surrounding lots with valuable, vulnerable equipment.
Charging bays, payment terminals, and adjacent lots.
Guards against cable and copper theft, vandalism, and misuse of stations.
USE CASE
Pump islands, forecourts, and storefronts that stay open and exposed late.
Pump islands, forecourts, and storefronts.
Improves safety, deters drive-offs, and supports compliance.
USE CASE
Healthcare, nightlife, transit, and other sensitive settings where seconds count.
Healthcare, nightlife, transit, and sensitive facilities.
Early intervention that prevents escalation before a situation gets out of hand.
Sirix protects organizations of all sizes and industries across 230 cities, from banking and retail to truck yards and high-risk sites.
Response & intervention
During an incident, Sirix operators follow your predefined workflow in real time, escalating only as far as the situation requires, from live voice intervention through guard dispatch and emergency response.
Operators issue real-time audio warnings to deter behavior and de-escalate immediately.
On-site visual and audible alerts draw attention and reinforce intervention.
Designated contacts are notified instantly, based on your escalation priorities.
On-site security personnel are dispatched when a physical presence is required.
Emergency services are contacted when a verified threat meets your response criteria.
Employees and on-site teams are informed in real time to act or stay aware.
Reporting
With continuous monitoring, every resolved incident produces a clear, time-stamped report that is sent instantly and stored securely in your portal for review.
Site ABC · 123 ABC Street
10/03/2024 · 5:01 PM EST
5:01:18
Default alarm triggered Dome camera
Processing started by operator
5:01:22
Camera viewed · alarm acknowledged
5:01:24
First voice talk-down issued
5:01:26
Second voice talk-down issued
5:01:28
Police dispatched · event resolved
Reports are emailed to designated recipients the moment an operator selects an outcome.
Each report includes a clear image of what triggered the event. Full transparency, every time.
All incident details are securely stored in your portal and available for review at any time.
Reports are generated for outcomes including
Guard dispatched
Guard on site
Police dispatched
Police on site
Fire / water alarm
Door / gate open
Intruder expelled
Connection restored
Patrol completed
Alarm central call-in
Staff on site
VIP protection
Pourquoi ça marche ?
Continuous monitoring is designed for sustained focus and reliability, with every element configured so operators maintain sharp vigilance, catch threats early, and respond with precision from day one.
Focused attention on each camera ensures nothing slips through.
Sufficient coverage prevents blind spots and guarantees complete visibility across your site.
Strategic camera positioning maximizes operator effectiveness and early threat detection.
Up to 48 cameras per operator keeps oversight sharp and response times fast.
Clear sightlines and proper angles give operators the context to recognize threats instantly.
Most effective in well-defined areas with consistent activity and a clear need for human judgment.
The outcome
Continuous monitoring delivers clearer visibility, faster action, and better outcomes across your site.
Your site is actively watched by trained operators not just when an alert is triggered.
Suspicious activity is identified and addressed immediately, before it escalates.
Only real threats are assessed and acted on. No unnecessary dispatches.
Every action follows your predefined procedures for consistent, reliable handling.
Issues are detected early, helping stop incidents before they happen.
Gain a clear, real-time view of activity across your site at all times.
Transparent pricing
Continuous monitoring is priced around each site’s cameras, hours, and coverage needs, so there is no single fixed rate. Sirix offers two flexible models: a per-camera model billed hourly, and a full-position model where a dedicated operator is assigned to your site or customer. Voice interventions and strobe activations are included at no extra cost, and every quote is tailored after a free site assessment.
Billed hourly, per camera
Best for focused coverage of specific zones. A one-time setup and activation applies per lens. Ideal when you need continuous eyes on a defined set of cameras.
Defined zones
Hourly billing
Setup per lens
Dedicated operator · up to 96 cameras
A dedicated operator assigned exclusively to your site or customer. Best for larger or higher-risk sites needing maximum, uninterrupted attention.
Defined zones
Hourly billing
Setup per lens
Good to know: A minimum of 4 cameras and at least 40 hours of monitoring per week apply. Camera placement guidance is provided during your assessment to ensure optimal coverage.
Every site is unique. Final pricing is confirmed after a free site assessment. The figures and models above are a general guide, not a quote.
Protecting organizations of all sizes
Appareils surveillés
Covered across the U.S. and Canada
Of intrusions stopped without police dispatch*
*Based on Sirix incident data from the last 5 years.
Tell us about your operations and the zones where continuous attention is critical.
No commitment. We’ll review your setup and recommend the approach that fits your site.
FAQ
Event-based video monitoring uses AI to trigger an operator only when motion or an alarm is detected, which is efficient for sites with intermittent activity. Continuous monitoring is different: dedicated Sirix operators watch selected camera feeds in real time, without waiting for a trigger, so they can recognize unwanted behavior in situations where automated detection alone may lack the judgment to interpret it, such as high-risk sites, crowded or dynamic environments, and events that depend on intent and context. Both are valid approaches, and the right choice depends on your site’s risk and activity level.
Hiring on-site security guards typically costs $25 to $40 per hour through a professional agency, so round-the-clock coverage of a single post can exceed $200,000 per year, and one guard can only watch one area at a time. Continuous monitoring gives a site 24/7 trained-operator coverage across many cameras at once, at a fraction of the cost of staffing an equivalent guard post, because dedicated Sirix operators monitor your existing cameras remotely. Costs vary by site, location, and requirements, so figures are illustrative industry averages rather than a Sirix quote.
Up to 48 cameras per operator maximum, ensuring focused oversight and rapid response.
In most cases, no. The service is designed to work with your existing camera system.
Yes. Operators can control PTZ cameras when enabled, to follow activity in real time.
Yes. Monitoring can be tailored to specific hours, including after-hours or peak-risk periods.
Yes. All actions follow your predefined procedures and escalation workflows.
Operators respond in real time, assessing and acting on situations as they occur.
Coverage remains uninterrupted through structured handoffs between dedicated operators assigned to your site ensuring continuity and familiarity at all times.
Continuous monitoring is useful for sites with high-value assets, large camera networks, repeated trespassing, after-hours activity, or complex operating patterns. Common examples include commercial buildings, residential communities, logistics yards, industrial facilities, parking lots, self-storage sites, construction sites, and remote properties.
