Loitering and dwell time

Loitering and dwell time sensor monitoring

No cameras. Live operators, 24/7.

Restrooms, locker rooms and stairwells are where people are most alone and where cameras cannot go. A camera-free sensor knows when someone stays too long, stops moving or is joined by too many others, and the alert goes straight to the Sirix command center. A live operator responds on your site’s protocol, day and night, across the US and Canada.

Loitering and dwell time monitoring, also called restroom loitering sensor monitoring, uses camera-free sensors to flag when someone stays in a private space too long, stops moving, or when too many people gather. With Sirix, every alert reaches a live operator at a 24/7 command center, who responds on the site’s protocol, with or without cameras.

sirix sensor monitoring detects restroom loitering and sends an alert for live operator response

Flags anyone who stays too long in a private space

Detects when a person stops moving, a sign of a medical emergency

Alerts when too many people gather in one room

No camera, no audio recording and no personal data in the room

L'emplacement exact de la chambre est indiqué dans chaque alerte

500+ manufacturers supported, so alerts can come from the sensors you already own

Sense. Alert. Respond.

How does loitering and dwell time monitoring work?

The sensor measures presence and movement. The alert goes to a live operator. Your protocol decides what happens next.

Too long inside. The sensor tracks how long someone stays in a room. When a visit passes the limit you set for that space, an alert goes out with the room's location. Each site sets its own limits, room by room.

No movement. When a person inside stops moving for longer than expected, the sensor raises a stillness alert. In a restroom, that can be the first sign of a fall, a fainting spell, a seizure or a suspected overdose behind a locked door.

Too many people. The sensor counts how many people are in a space. A group gathering in a school restroom during class or in a stairwell at night triggers a crowding alert. To know what they are doing there, pair it with l'utilisation de cigarettes électroniques..

Small white camera-free loitering sensor on the ceiling outside a restroom door

What a loitering sensor can flag

Heure

Mouvement

Occupancy

Manufacturer reported: detection types, ranges and limits vary by sensor model and are confirmed during your site assessment.

See it work

From a quiet room to a live response, in seconds

The sensor sees time, movement and people. A Sirix operator takes the alert and follows your protocol. Pick a situation and watch it play out.

Centre de commandement Sirix

All clear. Operators standing by.

Dwell time alert

Restroom 2, inside for 10 minutes

Reaching the command center
En direct
Hallway camera, Restroom 2
Shown when a camera covers the entrance
    Operator speaking through the room speaker

    How a monitored loitering sensor alert works. Too long inside: a visitor passes the time limit set for the restroom, the alert reaches a live Sirix operator, who checks the hallway camera when one is available, can speak through a speaker in the room where one is installed, and notifies the site contact on the site's protocol. No movement: a person inside stops moving, the operator treats it as a possible medical emergency and sends staff or calls 911 on the site's protocol, with no voice intervention. Too many people: more people gather than the room's limit, the operator checks the hallway camera, can ask the group to clear the room through the speaker, and notifies staff. Every alert and response is documented.

    Illustration, with time sped up. Each site sets its own limits, and its protocol decides every step.

    La couche Sirix

    The sensor knows something is wrong. A live operator acts on it.

    A sensor can tell you someone has been inside too long. It cannot check on them, call for help or decide what to do next. Sirix connects to any sensor, camera or not, and a trained, bilingual operator takes every alert 24/7 and follows your site’s protocol to the letter. When cameras cover the hallway or the entrance, operators also check them through surveillance vidéo à distance. before and while they act.

    Live hallway camera view outside Restroom 2 with a dwell time alert highlighting the restroom door

    What a hallway camera can show the operator when a dwell time alert comes in.

    01

    The sensor raises an alert

    Too long inside, no movement or too many people. The alert reaches the Sirix command center with the exact room and the type of alert.

    02

    An operator takes it

    A live Sirix operator responds immediately. No alert waits in an inbox or on a phone that nobody checks.

    03

    Cameras add proof, when you have them

    If cameras cover the area around the room, the operator checks who went in, whether they came out and whether anyone else is involved. No cameras? The operator still acts.

    04

    The operator follows your protocol

    Your protocol sets the actions for each situation and their order. Depending on the site and the situation, operators can contact the person on site, use voice intervention where speakers are installed, call 911 or an ambulance, dispatch a guard through RSPNDR or your own guard agency, and notify the contacts you name. Every alert and response is documented.

    A sensor knows someone has not moved. A live operator makes sure someone checks on them.

    Il n'y a pas de caméra dans la pièce ? C'est justement ça.

    La vidéo sert de preuve, jamais de condition préalable. Chaque alerte fait l'objet d'une intervention immédiate.

    Lieux où les appareils photo sont interdits

    Restrooms, locker rooms and changing rooms cannot have a camera. The sensor still knows when someone stays too long or stops moving, and a hallway camera, if you have one, shows who goes in and out.

    Là où il manque des caméras

    Stairwells, back corridors and storage rooms often have no coverage at all, and they are where people stay unseen the longest.

    Dans tous les cas, les opérateurs agissent

    With or without video, a live operator follows your protocol for every alert. The task leaves your team’s hands.

    A sensor alone hands you a notification. Sirix takes it from there.

    What a loitering sensor does, and what monitored dwell time alerts add

    A loitering sensor alone

    Monitored loitering and dwell time alerts with Sirix

    Measures time, movement and occupancy

    Measures time, movement and occupancy

    Sends a notification to a phone or dashboard

    Sends the alert to a 24/7 command center

    Il faut bien que quelqu'un le voie, même à 3 heures du matin.

    Un opérateur répondra à votre appel, de jour comme de nuit

    Staff decide what to do under pressure

    Operators follow your protocol to the letter

    Nobody sees who went in

    Operators check nearby cameras, when available

    A no movement alert can sit unread

    A no movement alert gets a response right away

    Une notification dans un fichier journal

    A documented alert and response

    Personne ne sait si le capteur se déconnecte

    Surveillance de l'état des appareils et des alertes de manipulation frauduleuse

    Facile à déployer et à gérer

    Facile à installer. Encore plus facile à utiliser au quotidien.

    Sirix oversees the rollout, handling the configuration and every connection to our command center. Choose monitoring and the extra steps are ours too.

    1. Loitering sensor

    Mounts on the ceiling or wall of the room

    2. Votre réseau

    Connects over ethernet or a supported wireless link

    3. Lien sécurisé vers Sirix

    Une connexion cryptée entre votre site et notre centre de commandement

    4. centre de commandement Sirix

    Live operators respond, 24/7

    Auto-surveillé

    The sensor, our configuration and time limits set for each room, and alerts delivered to your own team by text, email or app.

    Surveillé par des professionnels

    La connexion sécurisée à notre centre de commandement, la vérification vidéo on any linked cameras, and live operator response on your site’s protocol.

    Nous nous chargeons de tout configurer.

    Time limits, stillness settings, occupancy limits, schedules, alert routing and escalation contacts are set up by Sirix and tuned to each space. There is nothing for your team to program.

    Caméras et haut-parleurs : c'est réglé.

    If a linked camera or a speaker is part of your protocol, Sirix connects it to the command center and confirms that it works.

    Nous le testons avec vos collaborateurs.

    Before go live, we test each room's alerts with your staff, so everyone knows what happens when an alert comes in.

    Une équipe d'assistance disponible 24/7.

    Si un problème survient à un moment donné, notre équipe intervient 24/7 pour le résoudre rapidement et maintenir votre couverture en ligne.

    Sirix supports 500+ manufacturers of cameras, intercoms, DVRs and other devices, and connects loitering, dwell time and occupancy alerts from multisensor brands such as HALO, including its Amplify occupancy sensor, and Triton. If a device can send an alert, Sirix can receive it. La compatibilité est vérifiée lors de l'évaluation de votre site.

    Combien ça coûte ?

    How much does restroom loitering sensor monitoring cost?

    Loitering and dwell time sensor monitoring services in North America generally fall between $10.00 and $75.00 per device per month, depending on the services required.

    $10
    à
    $75

    par appareil et par mois, dans la plupart des cas

    Bas de gamme

    Auto-surveillé

    Alerts delivered to your own team by text, email or app. Your staff see each one and decide what to do. Sensor configuration and room limits included.

    Haut de gamme

    Un suivi professionnel. C'est la spécialité de Sirix.

    Every alert is taken by a live operator, 24/7, with or without cameras.

    Typical North American market rates for loitering and dwell time sensor monitoring, shown for orientation, not a Sirix price list. Sensor hardware and installation are separate. Your site assessment confirms your rate.

    Notre engagement en tant qu'opérateur

    Chaque alerte est transmise à une personne réelle

    Les opérateurs bilingues de Sirix répondent à chaque alarme dès sa réception, 24/7. Aucune alarme n'attend les heures d'ouverture, et aucune alarme n'est traitée par une machine.

    100%

    des alarmes sont prises en charge par un opérateur Sirix en direct

    24/7

    tous les jours de l'année, les alarmes n'attendent jamais les heures de bureau

    Jamais

    d'IA, de robot ou de répondeur, mais toujours un opérateur qualifié

    10+ years in business, with a redundant backup center.

    Sirix ne divulgue jamais les sites qu'elle protège. La confidentialité faisant partie intégrante de notre service, vous ne trouverez pas ici les noms des sites ni des organisations que nous protégeons. Ce que nous pouvons vous montrer, c'est le fonctionnement qui se cache derrière cette promesse : le centre de commande qui gère ce service surveille déjà plus de 25 000 appareils répartis dans plus de 230 villes aux États-Unis et au Canada.
    Sirix operators at work in the 24/7 command center

    Le respect de la vie privée dès la conception

    Safety in private spaces, without surveillance

    Loitering sensors measure presence, time and movement, never identity. That is why they can protect the private spaces where people are most alone.

    Camera-free loitering sensor on the ceiling of a calm, empty restroom
    What the sensor knows
    What it never knows
    No camera, no recordings

    No video or audio is ever captured in the room.

    Alertes de manipulation

    Covered, moved or unplugged, the sensor tells our operators.

    Placement reviewed

    We review every location with you during the site assessment.

    No personally identifiable information captured, manufacturer reported. Privacy requirements vary by jurisdiction, and capabilities vary by model.

    Où cela fonctionne-t-il ?

    Built for the spaces no one can watch

    Loitering and dwell time monitoring belongs wherever someone can be alone behind a closed door. Sirix operators respond for every industry below.

    Hospital corridor leading to an accessible patient restroom with a camera-free ceiling sensor

    Santé et résidences pour seniors

    Patient restrooms, clinic washrooms and resident bathrooms are where a fall, a fainting spell or a suspected overdose can go unnoticed behind a locked door. A stillness alert brings a live operator, who notifies your staff or calls for medical help on your protocol, while privacy stays intact.

    Restroom hallway at the back of a convenience store with a camera-free ceiling sensor

    Retail, quick service and convenience stores

    Public restrooms see long stays, drug use and unresponsive visitors, and your staff are often the ones who find them. With theft and violence rising, the National Retail Federation reports an 18% increase in shoplifting incidents and a 17% increase in theft-related violence in 2024. Operators respond to every restroom alert so your team does not have to guess.

    Apartment building stairwell at dusk with a camera-free ceiling sensor

    Multifamily residential

    Stairwells, laundry rooms, garage vestibules and common restrooms are shared, often empty and rarely watched at night. Alerts for long stays and after-hours presence reach an operator who checks nearby cameras and acts on your protocol.

    School hallway with lockers outside the student restrooms and a camera-free ceiling sensor

    Écoles et campus

    Restrooms and locker rooms are where students gather out of sight during class, and where cameras are never allowed. Crowding and long stay alerts tell staff where to look, and stillness alerts make sure a student in trouble is found fast.

    Office corridor after hours leading to shared restrooms and a stairwell, with a camera-free ceiling sensor

    Immeubles de bureaux

    Shared restrooms, stairwells and quiet floors after hours are where an employee who collapses or a visitor who stays too long goes unnoticed. Operators respond on your protocol, day and night.

    Also used in libraries, municipal buildings and bank ATM vestibules.

    Quels sont les enjeux ?

    When someone stays too long, minutes matter

    Restrooms are where emergencies happen out of sight, and where staff are usually the first to find them. In a New York City business survey published in 2017, 58% of managers had encountered drug use in their business bathrooms, and 90% had no overdose response training. Loitering itself is not always a crime; local rules decide what counts as loitering. A response protocol decides what happens next.

    58%

    of New York City business managers surveyed had encountered drug use in their business bathrooms.

    8+

    overdoses in Massachusetts General Hospital’s restrooms in a single year.

    12

    overdoses detected by restroom stillness sensors across more than 15,000 restroom visits.

    Devoir de diligence

    Staff, patients, residents and students count on someone noticing when something is wrong. A notification does not notice. A live operator does.

    Responsabilité

    When an emergency in your restroom goes unanswered, the exposure lands on you. A documented response changes that story.

    Staff safety

    Your team should not be the only ones checking locked doors. Operators share the load, around the clock.

    Dignity

    Sensors protect people without watching them. Help arrives without a camera in the room.

    Which alert fits which situation

    Alert

    What the sensor sees

    Typical use

    Example limit

    Too long inside

    A visit longer than the limit for the room

    Restrooms, fitting rooms, vestibules

    10 minutes inside

    No movement

    A person inside who stops moving

    Restrooms, patient rooms, locker rooms

    1 minute without movement

    Too many people

    More people than the room’s limit

    School restrooms, stairwells, lobbies

    Set by the site

    After-hours presence

    Someone in a space that should be empty

    Offices, stairwells, storage rooms

    Any presence after closing

    Example limits from a health authority trial in British Columbia (Island Health). Every Sirix site sets its own limits, room by room.

    Un capteur, de nombreuses possibilités

    More than a loitering sensor

    The same sensor behind your loitering and dwell time alerts can do much more. Explore the monitored services Sirix offers.

    Surveillance de la détection de la vapeur

    Aérosols de vapotage, huile de THC et sprays masquants dans les zones hors de portée des caméras, détectés et traités par les opérateurs.

    Surveillance de la qualité de l'air

    Le CO₂, le monoxyde de carbone, les particules et les COV sont surveillés pièce par pièce, et chaque alarme est prise en charge en temps réel par un opérateur.

    Alertes de panique et de détresse

    A spoken safeword or a panic button sends a silent alert, and a live operator sends help.

    Surveillance des mots-clés prononcés

    Les propos agressifs, intimidants ou exprimant une détresse sont détectés dès qu'ils sont prononcés, sans qu'aucun enregistrement audio ne soit nécessaire, ce qui permet à un opérateur d'être alerté rapidement en cas de conflit.

    Surveillance de la fumée et de la nicotine

    La fumée de cigarette et de cannabis, la nicotine et les vaporisateurs utilisés pour les masquer, ont été constatés et ont donné lieu à des mesures de la part des opérateurs.

    Surveillance de la température et de l'humidité

    La température, l'humidité et la consommation d'énergie sont surveillées en temps réel, ce qui permet de repérer rapidement les pièces présentant un risque et de réduire le gaspillage d'énergie.

    Surveillance et détection des coups de feu

    Détection des coups de feu à 360 degrés avec double authentification, ce qui permet aux opérateurs d'être alertés en quelques secondes dès qu'un coup de feu est confirmé.

    Surveillance des comportements agressifs et du bruit

    Des voix qui s'élèvent, des disputes, du verre qui se brise et des cris : ainsi, un conflit trouve une issue avant de dégénérer en blessure.

    Surveillance de la détection des téléphones portables

    Détecte l'utilisation des téléphones dans les zones interdites, y compris les téléphones jetables, ce qui permet de faire respecter les règles là où la surveillance est la plus difficile.

    Surveillance de la détection des manipulations frauduleuses

    Émet une alerte dès que le capteur est masqué, déplacé ou perturbé, afin que votre protection ne puisse pas être désactivée à votre insu.

    Surveillance par détection de mouvement

    Détecte tout mouvement dans des espaces qui devraient être vides ; ainsi, toute activité en dehors des heures d'ouverture ou toute intrusion est immédiatement signalée à un opérateur.

    Security integrator? Offer monitored loitering and dwell time alerts to your clients, behind your brand. Devenez partenaire

    Passez à l'action

    Put a live operator behind every private space

    Tell us about your restrooms, stairwells and other private spaces. We design the monitoring plan around your real risks and your protocol.

    Les champs obligatoires sont signalés par un astérisque

    A Sirix specialist will contact you within one business day.

    Vous préférez en discuter par téléphone ? Appelez-nous 1-855-788-1919 ou par e-mail info@sirixmonitoring.com.

    By submitting this form you agree that Sirix may contact you about loitering and dwell time sensor monitoring. See our politique de confidentialité..

    Foire aux questions

    Loitering and dwell time monitoring, answered

    What is loitering and dwell time monitoring?

    Loitering and dwell time monitoring, also called restroom loitering sensor monitoring, uses camera-free sensors to flag when someone stays in a private space too long, stops moving, or when too many people gather. With Sirix, every alert reaches a live operator at a 24/7 command center, who responds on the site’s protocol, with or without cameras, across the US and Canada.

    A loitering sensor measures presence, movement and the number of people in a room using technologies such as radar or body heat sensing, depending on the model. It knows that someone is there and how long they stay, never who they are. When a limit set for the room is passed, it sends an alert to the Sirix command center.

    A sensor cannot detect drugs. It detects stillness: a person inside who stops moving for longer than expected. That can be the first sign of a suspected overdose, a fall, a fainting spell or a seizure behind a locked door. A Sirix operator receives the stillness alert and follows the site’s protocol, which can include notifying staff or calling for medical help.

    The alert reaches the Sirix command center with the room and the alert type. A live operator follows the site’s protocol, which sets the actions and their order for each situation. Depending on the site, that can mean contacting the person on site, checking nearby cameras, using voice intervention, calling 911 or an ambulance, or dispatching a guard.

    No. Sirix can be the command center for any device, camera or not. Without video, operators still follow the site’s protocol for every alert. When cameras cover the hallway or entrance near the room, operators also check who went in and whether anyone else is involved, which adds proof before and during the response.

    There is no universal limit. Each site sets its own, room by room. As an example, a British Columbia health authority trial sent alerts when a restroom occupant had not moved for one minute or had been inside for 10 minutes. Sirix configures limits for each space during setup and adjusts them over time.

    The loitering and occupancy sensors Sirix monitors have no camera, record no video or audio and capture no personally identifiable information, manufacturer reported. That is why they can be used in restrooms, locker rooms and other private spaces where cameras are not allowed. Exact capabilities are confirmed during the site assessment.

    Camera-free sensors that record no video or audio are designed for private spaces such as restrooms. Privacy requirements vary by jurisdiction, so Sirix reviews placement with each site during the site assessment, and sites should confirm any local notice requirements.

    Loitering and dwell time sensor monitoring in North America generally costs between $10.00 and $75.00 per device per month, depending on the services required. These are typical market rates, not a Sirix price list. Self-monitored service sits at the low end. Professionally monitored service with live operators sits at the high end. Sensor hardware and installation are separate, and a site assessment confirms the rate.

    Loitering detection AI uses cloud analytics on cameras to flag people lingering at entrances, parking lots and building exteriors. Loitering sensors work without cameras, inside private spaces such as restrooms, stairwells and locker rooms. Sirix monitors both, and every alert from either reaches the same 24/7 command center.

    Yes, on models with people counting. The sensor counts the people in a space and raises a crowding alert when the number passes the room’s limit, such as a group gathering in a school restroom during class or in a stairwell at night. A Sirix operator then follows the site’s protocol.

    Sirix supports 500+ manufacturers and is technology agnostic. It connects loitering, dwell time and occupancy alerts from multisensor brands such as HALO, including its Amplify occupancy sensor, and Triton. If a device can send an alert, Sirix can receive it. Through its partners, Sirix can also recommend the right equipment for a space.

    Loitering sensors suit closed or quiet spaces where people can be alone or out of sight: restrooms, locker rooms, changing rooms, stairwells, laundry rooms, vestibules and storage rooms. Sirix recommends placement during the site assessment.

    A trained, bilingual Sirix operator takes every alert, 24/7. The site’s protocol decides who goes next: staff on site, a guard through RSPNDR or the site’s own guard agency, or 911 and an ambulance when the situation calls for it. The operator stays on the alert until the protocol is complete.

    Yes. Many multisensors combine occupancy, dwell time and vape detection in one device. A crowding or long stay alert shows that people gathered, and vape detection shows what they were doing. Sirix monitors both through the same command center.

    Healthcare and senior living, retail and quick service stores, multifamily residential buildings, schools and campuses, and office buildings use it most. Libraries, municipal buildings and banks with ATM vestibules use it too. Any space where someone can be alone behind a closed door can benefit.

    Know when someone needs help, even where no camera can look

    The sensor knows. Sirix acts on it. Let’s design the plan for your private spaces.

    Wide view of the Sirix 24/7 command center