Elevator with surveillance camera for monitoring.
Every call. Every crisis. We're ready - 24/7.

Elevator video monitoring.

We combine proven technology with 24/7 live operator support to keep your elevators safe, accessible, and compliant. Our system exceeds ASME/CSA and IBC codes with live in-cabin video and two-way audio-visual communication for full accessibility. Whether it’s staff, visitors, or tenants, our trained operators are ready to respond, reassure, and act around the clock.

Elevator safety that rises to the occasion.

Business professionals standing inside an open elevator.
Blue industrial building icon with green base and orange roof detail

69.9 million U.S. homes now use smart tech - tenants expect elevators to be just as connected and responsive.

Stopwatch with chat bubble symbolizing fast elevator response time

Live video cuts response time by showing exactly what’s happening. No delays, no guesswork, no false alarms.

Person meditating with lotus flower representing mindfulness.

Elevator entrapments trigger panic. Video and voice contact reduces stress and speeds up help when it matters most.

Rising above the code

Sirix elevator video monitoring doesn’t just meet ASME A17.1-2022 safety standards – it exceeds them, with smarter tools and faster response.

Clear communication. For everyone.

Whatʼs required. Elevators must include two-way communication systems that support both audio and visual channels, ensuring accessibility for all, including people with hearing or speech impairments.

What Sirix provides. You need to know every person in your elevator can call for help, no matter their abilities. That’s why our system pairs voice prompts with clear visual indicators, and includes a touchscreen intercom for two-way text messaging with passengers who are hearing or speech impaired. You’ll meet the code and show your commitment to inclusivity.

Elevator help screen showing emergency response options
Person pressing emergency help button in a modern elevator

Alerts that cut through the noise.

Whatʼs required. In emergencies, communication must be immediate and clear, especially during power failures or stressful situations.

What Sirix provides. In a high-stress moment, your elevators must deliver clear instructions instantly. We make that happen with loud, attention-grabbing audio signals and high-contrast visuals designed to be seen and understood…fast. You’re not just compliant, you’re making sure everyone in your building can stay calm and take action.

Eyes inside the elevator.

Whatʼs required. Live video feeds from inside the elevator must give emergency personnel real-time visibility of passengers and cabin conditions.

What Sirix provides. When someone hits the help button, you won’t be guessing what’s going on. Our operators see live video from inside the cab the moment a call is made. That means quicker decisions, better emergency response, and peace of mind for you and everyone in your building.

Man pressing elevator emergency button under security camera.
Operator monitoring elevator emergency call from control desk

Human help. Not machines.

Whatʼs required. Emergency calls can no longer be handled by automated systems. ASME requires live human response, 24/7.

What Sirix provides. Automated elevator responses are no longer allowed, and they were never enough. With Sirix, every call is answered by a trained operator, 24/7. They stay on the line, guide the person inside, and follow through until help is on site. You get live support, real accountability, and zero gaps in protection.

We rise to the call.

Follow the journey of a trapped rider and how Sirix brings help, fast.

Up for any industry.

From condos to factories, if it moves people, it needs monitoring.

Multi-family residences

Give residents peace of mind with 24/7 visibility and fast emergency response in shared vertical spaces.

Protect staff, tenants, and guests while meeting the latest safety codes and accessibility standards.

Monitor high-traffic elevators in real time – improve public safety and reduce liability risk.

Ensure guest safety and maintain brand trust with live, reassuring support during elevator incidents.

Support vulnerable passengers – including patients and staff – with fast, accessible emergency communication.

Deter misuse, enable faster response, and protect customer safety during peak hours.
Prevent vandalism, loitering, or elevator misuse in isolated elevator cabins, especially after hours.

Safeguard workers in freight or service elevators where accidents or entrapment risk may be higher.

Enhance passenger safety and ensure smooth operation in high-movement vertical transit areas.

Protect students, staff, and visitors in campus buildings and student housing.
Open elevator in a modern residential building

Now’s the time to upgrade your elevator safety solution.

Here’s what you get with Sirix’s elevator monitoring system.

Checklist with checkmarks and pencil icon

Beyond-code compliance

Fully ASME A17.1-2022 & CSA-compliant - & engineered to go further.

Elevator graphic with eye icon showing real-time monitoring

Real-time visibility

Live in-cabin video gives operators the full picture to act fast and accurately.

Live response.

24/7

Trained operators answer every call and stay on the line until help arrives.

Workflow diagram with arrows and decision points

Custom SOPs. Building by building.

Your emergency workflow, your messaging, your standards. Followed to the letter.

Receive a custom AI security plan for your building elevators. Straight to your inbox.

Fill out the form with details about your building’s elevator safety needs. Our security experts will analyze your responses and send you a personalized plan tailored to your infrastructure.

Receive a custom AI security plan for your building elevators. Straight to your inbox.

Fill out the form with details about your building’s elevator safety needs. Our security experts will analyze your responses and send you a personalized plan tailored to your infrastructure.
Your building profile
Current elevator safety setup
What are you looking to improve?
Fields marked with an asterisk (*) are mandatory.

FAQs about elevator video monitoring.

What building owners need to know.

Elevator video monitoring refers to the surveillance of activities inside elevator cabins using cameras. While some buildings have cameras that record continuously 24/7, in others, the recording is activated only when an emergency call button is pressed. Importantly, the recording captures the entire event from the moment the button is pressed until the situation is resolved, and this footage is archived in the client’s account for an extended period.

Elevator video monitoring enables security personnel to assess situations and respond promptly in the event of an emergency or distress call from within an elevator. Elevator video monitoring enhances passenger safety, deters vandalism, and provides critical evidence in the event of emergencies or incidents.

  • Camera resolution: Select high-resolution cameras to capture clear, detailed footage.
  • Coverage: Ensure the camera is positioned to capture the entire elevator floor.
  • Storage capacity: Select systems with adequate storage capacity to retain footage.Remote access: Look for systems that enable authorized personnel to access video feeds remotely.
  • ASME compliance: Ensure the system complies with the revised ASME safety codes for elevators.

Elevator video monitoring enhances building security by monitoring enclosed spaces, preventing crime, and facilitating prompt incident response.

Remote elevator monitoring enables security teams to view and manage elevator camera footage from any location via internet-connected devices, providing instant response capabilities.

The command center library. Security, decoded.