We combine proven technology with 24/7 live operator support to keep your elevators safe, accessible, and compliant. Our system exceeds ASME/CSA and IBC codes with live in-cabin video and two-way audio-visual communication for full accessibility. Whether it’s staff, visitors, or tenants, our trained operators are ready to respond, reassure, and act around the clock.
Sirix elevator video monitoring doesn’t just meet ASME A17.1-2022 safety standards – it exceeds them, with smarter tools and faster response.
Whatʼs required. Elevators must include two-way communication systems that support both audio and visual channels, ensuring accessibility for all, including people with hearing or speech impairments.
What Sirix provides. You need to know every person in your elevator can call for help, no matter their abilities. That’s why our system pairs voice prompts with clear visual indicators, and includes a touchscreen intercom for two-way text messaging with passengers who are hearing or speech impaired. You’ll meet the code and show your commitment to inclusivity.
Whatʼs required. In emergencies, communication must be immediate and clear, especially during power failures or stressful situations.
What Sirix provides. In a high-stress moment, your elevators must deliver clear instructions instantly. We make that happen with loud, attention-grabbing audio signals and high-contrast visuals designed to be seen and understood…fast. You’re not just compliant, you’re making sure everyone in your building can stay calm and take action.
Whatʼs required. Live video feeds from inside the elevator must give emergency personnel real-time visibility of passengers and cabin conditions.
What Sirix provides. When someone hits the help button, you won’t be guessing what’s going on. Our operators see live video from inside the cab the moment a call is made. That means quicker decisions, better emergency response, and peace of mind for you and everyone in your building.
Whatʼs required. Emergency calls can no longer be handled by automated systems. ASME requires live human response, 24/7.
What Sirix provides. Automated elevator responses are no longer allowed, and they were never enough. With Sirix, every call is answered by a trained operator, 24/7. They stay on the line, guide the person inside, and follow through until help is on site. You get live support, real accountability, and zero gaps in protection.
Follow the journey of a trapped rider and how Sirix brings help, fast.
A rider presses the emergency button inside the cab. Your elevator triggers an alert the moment someone inside needs assistance.
Our operator receives the request with elevator ID and location. We know exactly where the call is coming from, down to the building and unit.
Clear voice prompts and text messages guide the conversation. Passengers respond on-screen by tapping YES or NO. No confusion, no delays.
Based on the responses, we send the right assistance. We stay with the person, reassure them, and confirm: help is on the way.
From condos to factories, if it moves people, it needs monitoring.
Give residents peace of mind with 24/7 visibility and fast emergency response in shared vertical spaces.
Monitor high-traffic elevators in real time – improve public safety and reduce liability risk.
Ensure guest safety and maintain brand trust with live, reassuring support during elevator incidents.
Support vulnerable passengers – including patients and staff – with fast, accessible emergency communication.
Safeguard workers in freight or service elevators where accidents or entrapment risk may be higher.
Enhance passenger safety and ensure smooth operation in high-movement vertical transit areas.
Here’s what you get with Sirix’s elevator monitoring system.
Beyond-code compliance
Fully ASME A17.1-2022 & CSA-compliant - & engineered to go further.
Real-time visibility
Live in-cabin video gives operators the full picture to act fast and accurately.
Live response.
24/7
Trained operators answer every call and stay on the line until help arrives.
Custom SOPs. Building by building.
Your emergency workflow, your messaging, your standards. Followed to the letter.
What building owners need to know.
Elevator video monitoring refers to the surveillance of activities inside elevator cabins using cameras. While some buildings have cameras that record continuously 24/7, in others, the recording is activated only when an emergency call button is pressed. Importantly, the recording captures the entire event from the moment the button is pressed until the situation is resolved, and this footage is archived in the client’s account for an extended period.
Elevator video monitoring enables security personnel to assess situations and respond promptly in the event of an emergency or distress call from within an elevator. Elevator video monitoring enhances passenger safety, deters vandalism, and provides critical evidence in the event of emergencies or incidents.
Elevator video monitoring enhances building security by monitoring enclosed spaces, preventing crime, and facilitating prompt incident response.
Remote elevator monitoring enables security teams to view and manage elevator camera footage from any location via internet-connected devices, providing instant response capabilities.