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AI-POWERED

Retail security solutions.

Secure your retail environment with Sirix’s advanced AI-driven and human-supervised retail security system, designed to protect against theft, shoplifting, and other potential threats. Benefit from rapid response and effective problem resolution through our dedicated Technical Assistance Center.

Illustration of various retail store types including hardware, pharmacy, and supermarkets.
Unpacking retail theft stats.

Retail Security Crime Statistics and Trends

Shoplifting trends sirix ixon.

Shoplifting trends. In the USA, shoplifting rose by 24% in the first half of 2024, according to a July report from the Council on Criminal Justice. In Canada, incidents increased by 18% in 2023, totaling 155,280 reports, following a 31% increase from the previous year, as noted by Statistics Canada.

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Detection challenges. Stores catch shoplifters only about 2% of the time, with the average shoplifter being arrested once out of every 100 incidents.

Internal theft rates Sirix Icons.

Internal theft rates. Approximately 57.6% of small businesses experience employee theft.

Secure. Streamline. Succeed.

Our tailored retail security solutions enhance protection and efficiency for supermarkets, pharmacies, sporting goods stores, department stores, hardware stores, and more. We ensure peace of mind with AI-powered video surveillance, continuous monitoring, dynamic workflow-driven responses, lone worker alarm responses, and strict compliance with each client’s security protocols.

STOP SHOPLIFTING

Catch acts. Not faces.

Sirix’s AI-driven retail security system expertly detects shoplifting behaviors by focusing on actions rather than faces, ensuring a privacy-conscious approach that effectively protects stores and their customers.

Get the best retail security services across North America.

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No compromises on your retail security.

Enhance your store’s security against theft, shoplifting, and other risks while swiftly resolving operational challenges with Sirixʼs customized security solutions tailored for retail settings.

CONTINUOUS MONITORING

Dedicated eyes that protect your business.

Continuous Monitoring is especially effective for retail stores with high traffic or valuable goods. Consistently assigned operators become deeply familiar with your environment, quickly distinguishing normal activities from suspicious behaviors that demand immediate action.

CONDITIONAL AI

Craft your AI retail security story.

Sirix’s Conditional AI enhances security with customizable if-then-else rules tailored to your retail needs, enabling precise, proactive responses. It triggers specific actions such as broadcasting a request for additional cashier assistance when queues exceed set thresholds, and sending automated alerts via email or text upon detecting unwanted activities.
AI-driven conditional responses in a retail security monitoring workflow.
TECHNICAL ASSISTANCE CENTER

You call. We fix it.

Our Technical Assistance Center operates 24/7 to swiftly address any security or operational issues store employees may face, from water leaks and alarm malfunctions to supply shortages and electrical outages. When an employee contacts our security operation center, a skilled operator quickly assists using a predefined dynamic workflow, ensuring rapid resolution and minimal disruption to your business operations.

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The power of AI in retail security systems.

Illustrated checkout process in a retail store monitored by security cameras.

Happy customers. More dollars.

Our Traffic Flow Analysis AI revolutionizes your retail space by utilizing traffic heatmaps and visitor data to optimize product placement and boost sales. It reduces wait times and congestion, improving customer experience and safety. Strategically manage high-traffic areas to enhance efficiency and safety throughout your store.

Prevent. Protect. Prosper. Instantly identify brandished firearms with Sirix’s Gun Detection AI and preempt potential crises in your store. Our retail security solution enhances safety, ensuring your business environment remains secure and successful.

Spot conflicts early. Secure a safer environment for your customers and staff by detecting early signs of conflict with Sirix’s Violence Detection AI. Stay ahead of disturbances and maintain peace in your store.

Graphic representation of a robbery scenario with gun and money symbols for security awareness.

POS watch.

Sirix mitigates internal theft and shrinkage through vigilant AI-driven video monitoring of point-of-sale areas. Our retail security system connects your POS cameras to our security center, where AI detects checkout anomalies. Suspicious activities trigger video alarms, allowing operators to quickly verify and analyze discrepancies. Store managers are promptly alerted to take action.

Retail checkout counter monitored by security camera for POS fraud detection.

Catch each fall. Enhance safety in your store with Sirix’s Slip and Fall Detection AI. Our technology swiftly detects falls that may be caused by spills or obstacles, ensuring quick responses to protect both shoppers and employees. By implementing our solution, you can prioritize customer safety and concentrate on providing an exceptional shopping experience.

Illustration of fall detection and safety monitoring as part of the security system.

Shoplifters. Deterred. Protect your store proactively with Sirix’s Shoplifting Detection AI. Our advanced technology focuses on detecting suspicious gestures rather than faces, ensuring your retail store security measures comply with privacy regulations. Safeguard your merchandise effectively without infringing on customer privacy.

Shoplifting detection AI identifying suspicious activity with a red alert box.
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Fire detection. An enlightening solution.

Secure your premises with Sirix’s Smoke & Fire Detection AI. Utilizing advanced AI and computer vision, our system quickly identifies and responds to fire and smoke threats, protecting your assets, property, and employees in both indoor and outdoor environments.

No more security camera evidence gap.

Get instant alerts at the first sign of anomalies in your security camera system. Cloud-based. Hardware-free.

Illustration of a retail store with anti-theft measures in place.

Insight. In sight.

Sirix offers tools to convert retail video surveillance and remote monitoring into actionable data, bolstering your security measures.

Security operations center monitoring parking lot activity.
Smartphone app displaying real-time security alerts for a parking lot.
Detailed parking lot surveillance system interface.

Instant incident insight. When it counts.

IncidentCode
You get real-time reports featuring images, videos, and maps for complete visibility of every security incident on your site with IncidentCode.

As soon as our AI detects an incident on your site, Sirix’s remote operators swiftly confirm and generate a report.

When an incident report is initiated, you receive SMS or email alerts with a link for real-time updates, allowing you to follow the incident as it unfolds.

Gain full control over incident response by using the ‘Cancel Dispatch’ button at any time to halt security or police deployment as needed.
For incidents requiring intervention, detailed reports are promptly shared with police or security teams, ensuring swift and efficient communication.
Dashboard view of a retail security incident with map and footage options.

North American leader. For retail security.

Ultimate deterrence

Our diverse security solutions actively deter shoplifters and thieves, ensuring your store remains safe and profitable.

Shoplifting prevention with security guard monitoring near clothing display.

Streamlined operations

Contact Sirix’s Technical Assistance Center to quickly resolve any operational issues, from water leaks to alarm malfunctions.

Illustration of false alarm resolution process with operator and screens.

Sales enhancement

Leverage insightful data from our Traffic Flow Analysis AI to improve customer experience and safety, boosting sales.
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Enhanced customer service

Providing a secure and efficient retail environment
ensures customer satisfaction.

Customer providing feedback on a retail security system using a digital interface.

Swift emergency response

In emergencies, our operators facilitate rapid intervention by alerting stakeholders and, when necessary, security or law enforcement.

Illustration showing operator handling alerts with a red notification.

Real-time alerts

Stay informed with instant notifications and detailed visuals as soon as incidents occur, keeping you updated throughout the event.

Time alert.

Compliance & privacy assurance

Ensure compliance with legal standards and privacy laws with AI solutions designed to respect customer privacy while maintaining security.

Illustration highlighting data privacy and compliance in retail security systems.

Cost efficiency

Reduce overhead costs associated with traditional security measures through automated systems that minimize the need for continuous manual monitoring and reduce false alarm rates.

Illustration showcasing cost efficiency in retail security management.

Frequently asked questions

Retail security means the strategies and measures to protect retail businesses, their products, employees, and customers from threats such as theft, fraud, and unsafe situations. It includes safeguarding merchandise from tactics like shoplifting, barcode tampering, and concealing items and ensuring workplace and customer safety.

Retail environments face numerous security challenges, including:

  • Theft and shoplifting: Common and organized theft incidents targeting merchandise.
  • Cybersecurity threats: Data breaches, phishing, and malware risks to e-commerce and customer data.
  • Employee theft: Internal fraud or inventory shrinkage.
  • Fraudulent activities: Scams such as fake returns and barcode tampering.
  • Property damage and burglary: Vandalism, break-ins, and inventory loss.
  • Customer and employee injuries: Liability risks from unsafe environments.
  • Supply chain risks: Theft or disruptions during transportation.

Loss prevention in retail is all about the strategies and policies retailers use to protect their profits.

It’s a mix of practices that aim to reduce preventable losses, whether from theft, employee fraud, or even inventory errors. In short, it’s a proactive approach to keep products and services from disappearing, ensuring the business stays profitable and running smoothly.

Retail security is all about keeping the store safe and protecting its assets. Their main duties include:

  • Monitoring he premises through surveillance cameras and patrols to spot suspicious activity.
  • Deterring theft by being visible and proactive in preventing shoplifting
  • Responding to incidents, whether it’s apprehending a thief or handling an emergency.
  • Supporting loss prevention by identifying and addressing inventory discrepancies.

The three primary types of security are:

  1. Physical security: Protects tangible assets such as buildings, equipment, and people from threats like theft, vandalism, or natural disasters. Examples include surveillance cameras, access control systems, locks, and security personnel.
  2. Information security: Focuses on safeguarding data and information systems from unauthorized access, cyberattacks, and breaches. This includes encryption, firewalls, secure passwords, and compliance with data protection regulations.
  3. Operational security (OpSec): Involves processes and strategies to protect critical information and operations. This includes risk assessments, identifying vulnerabilities, and implementing measures to prevent exploitation of weaknesses in daily activities.

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