ENSURE SAFETY & BUILD TRUST

Elevator video monitoring

Our elevator video monitoring system uses cutting-edge technology and 24/7 operators to respond to emergencies. Trained remote operators use pre-set SOPs and an enhanced ASME-compliant communication method to assist people, including the speech and hearing impaired.

ASME-Compliant Elevator Monitoring Two-Way Non-Verbal Communications

The revised ASME safety code for elevators (Rev. 2019) is now in effect nationwide, and the Sirix elevator video monitoring solution plays a crucial role in ensuring compliance and safety.

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Two-Way Communication

The touchscreen intercom facilitates two-way text communication for hearing or speech-impaired individuals, complying with new elevator safety codes for passenger assistance.

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Enabling Video Capability:

Elevators must now feature strategically placed cameras for live video feeds, providing emergency personnel with real-time visibility of passengers and the elevator's condition.

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Providing 24/7 Assistance

Available 24/7, our expert operators follow custom SOPs, ensuring 100% ASME (Rev. 2019) compliance. The new code bars elevator emergency calls to automated systems.

2-way communication sirix icon.

Two-Way Communication

The touchscreen intercom facilitates two-way text communication for hearing or speech-impaired individuals, complying with new elevator safety codes for passenger assistance.

enabling video capabilities sirix icon.

Enabling Video Capability

Elevators must now feature strategically placed cameras for live video feeds, providing emergency personnel with real-time visibility of passengers and the elevator's condition.

24/7 assistance sirix icon.

Providing 24/7 Assistance

Available 24/7, our expert operators follow custom SOPs, ensuring 100% ASME (Rev. 2019) compliance. The new code bars elevator emergency calls to automated systems.

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Your safety is our priority, and you're in expert hands with us.
Experience reliability like never before!

Why choose Sirix

What sets our Elevator Video Monitoring solution apart?

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Accurate Visual Verification:

Elevator video monitoring provides real-time visual verification of the situation inside the elevator car. When communication is initiated through the lift intercom, personnel at our remote central monitoring station can see live video feeds from the elevator, allowing them to assess the situation and respond more effectively.

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24/7 Remote Assistance:

Our remote operators quickly assess situations through live elevator video feeds. They can immediately dispatch medical or security teams, all while providing guidance, reassurance, and support until on-site assistance arrives.

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Recording And Documentation:

Video footage is captured and securely stored when emergency calls come in. This dynamic documentation is a vital resource for reviewing and investigating incidents, revealing trends, and enhancing security protocols.

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Accessible Data:

The live video feeds allow the monitoring center operators to identify occupants, assess problems, and quickly determine solutions. The visual data collected can be accessed alongside audio communication logs, providing a more complete picture of incidents.

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Total Compliance:

Our system adheres to the highest standards, meeting ASME A17.1-2019 (CSA B44) with unwavering dedication, guaranteeing your safety without compromise.

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Skilled Experts:

Our operators are true professionals with cutting-edge touch-screen communication skills and live video assessment expertise, ensuring rapid and effective responses in every situation.

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Tailored Precision:

Experience true customization with our system’s tailored text prompts, ensuring that emergency responses are precise and personalized to your unique needs.

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Transparency Assured:

You’ll have full visibility with our transparent reporting, featuring clear and comprehensive event reports archived securely in your account, empowering you with real-time insights and peace of mind.

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What components are required for elevator video monitoring

Elevate your building’s safety to the next level with our cutting-edge visual communication systems. Our technology empowers building owners and management companies to ensure elevator compliance with the latest ASME (Rev. 2019) codes while providing a lifeline to occupants during life safety emergencies. Within each elevator car, you’ll find these essential components:

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Remote-Accessible Camera:

The adjustable camera can be remotely accessed by operators at Sirix’s monitoring center, offering real-time footage of the elevator car and its passengers.

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Interactive Intercom with LCD Display:

The intercoms feature a YES/NO interface, enabling operators to relay updates and pose questions to passengers. Beyond this, touchscreens facilitate continuous communication with our security team. Passengers can detail their circumstances by replying to text prompts, a vital feature for individuals with hearing or speech challenges.

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Security operators at Sirix remote video monitoring center:

Our cutting-edge elevator video monitoring system offers accurate visual verification, providing real-time insight into elevator situations through live video feeds when an emergency call is initiated.
Our remote operators, skilled in live video assessments, provide 24/7 remote assistance, ensuring immediate support until help arrives. With total compliance to ASME (Rev. 2019) your safety is our top priority, ensuring peace of mind in every scenario.

See for yourself

Are you interested in seeing our Elevator Video Monitoring solution in action?

Request a demonstration to experience the technology first hand and discover how it can benefit your building’s security and safety.

Condos

Enjoy a higher-quality condo living experience with our elevator video monitoring system! Our state-of-the-art technology is not just about security; it’s about accessibility and peace of mind for all residents. Hearing or speech-impaired individuals can rely on visual alerts and real-time video communication in emergencies. Furthermore, our system provides valuable incident documentation as well as a high level of customization.

 

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Office Buildings

Experience the power of real-time video communication, empowering non-verbal or hearing-impaired individuals to connect seamlessly with remote operators in critical situations. Our vigilant system also serves as a watchful guardian, meticulously documenting incidents for enhanced security. Effortlessly uphold accessibility regulations while making your office tower a symbol of security.

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Shopping Malls & Retail Centers

With heavy foot traffic and a vast range of shoppers, our system ensures a safer shopping experience. It deters potential malicious activities and ensures quick response times in case of incidents or emergencies. Moreover, it provides an extra layer of safety for children and elderly shoppers.

Shopping Malls _ Retail Centers

Parking Garages

Parking structures can be vulnerable to security risks. Elevator video monitoring in these environments can deter potential security threats and help individuals, especially those unfamiliar with the area, feel safer and more at ease.

Isometric view of a parking lot with cars and people.

Transportation Hubs
(Airports, Train Stations, Etc.)

In these bustling environments, maintaining safety and efficient communication is paramount. Our elevator video monitoring aids in preventing unauthorized access to restricted areas and helps travelers communicate with security or other personnel in emergencies.

Isometric view of a subway station with passengers, escalators, and train.
For a safer tomorrow

FAQs on elevator video monitoring

Elevator video monitoring refers to the surveillance of activities inside elevator cabins using cameras. While some buildings have cameras that record continuously 24/7, in others, the recording is activated only when an emergency call button is pressed. Importantly, the recording captures the entire event — from the moment the button is pressed until the situation is resolved — and this footage is archived in the client’s account for an extended period.
Elevator video monitoring enables security personnel to assess situations and respond quickly in the event of an emergency or distress call from within elevators.

Consider the following when choosing an elevator video monitoring system:

    • Camera Resolution: Select high-resolution cameras to capture clear, detailed footage.
    • Coverage: Ensure the camera is positioned to capture the entire elevator floor.
    • Storage Capacity: Select systems with adequate storage capacity to retain footage.
    • Remote Access: Look for systems that enable authorized personnel to remotely access video feeds.
    • ASME compliance: Make sure the system complies with ASME revised safety codes for elevators (Rev. 2019)

Elevator video monitoring is critical for building security because elevators can be confined spaces where criminal activity or accidents can occur, necessitating surveillance. Elevators frequently experience high foot traffic, making it critical to monitor and manage the flow of people efficiently.

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