Remote video monitoring
Trained operators and AI stop intruders in real time, before the loss happens.
Remote video monitoring means AI watches your cameras around the clock. The moment a real threat appears, a live operator verifies it and intervenes by voice, by dispatch, or by alerting you, following your site’s procedures.
Protect the people, property, and reputation you have built.
99.6%
intrusions stopped
25,000+
devices monitored in real time
230+
cities protected across North America
48h
from setup to live
Cameras that only record are not protecting you.
Traditional cameras hand you footage after the loss. Guards are expensive and cannot be everywhere. Unverified alarms get ignored, and false alarms cost you in fines and wasted dispatches.
- A site with recording cameras only
The crime is recorded, not stopped
1 in 2
cameras fail silently every year. Camhealth catches them all.
Blurry views, misalignment, or a full outage, and most go unnoticed until it is too late.
Sirix Camhealth data
Across North America, construction site theft keeps climbing and retail theft losses continue to rise, turning every unwatched feed into real exposure.
- A site protected with real-time video monitoring
Human response in seconds
What is remote video monitoring?
Remote video monitoring, also called remote guarding or virtual guarding, is a security service where AI watches a site’s existing cameras 24/7. When a real event is detected, a trained operator in the Sirix command center verifies it live and responds in real time following your site’s predefined procedures: a voice warning, a dispatch, or an alert to you.
See a voice intervention happen in real time.
An alarm hits the operator screen. They read the scene live, confirm the threat, and launch a voice intervention, the most proven way to deter intruders. Watch our operators in action.
How the Sirix command center handles a video alarm
STEP 01
Detect
AI watches every feed and flags real movement, intrusion, and risk the instant it appears.
STEP 02
Verify
A trained operator reviews the event live and confirms whether it is a genuine threat.
STEP 03
Respond
The operator intervenes in seconds, by voice, by dispatch, or by alerting you, following your site's SOP.
Event-based monitoring
An operator is brought in only when a predefined event is triggered, so attention lands exactly where and when it is needed. Efficient, precise, and built around your risk profile.
Most sites run efficiently on event-based monitoring, the focus of this page.
Continuous monitoring
Operators keep watch across the feed throughout the window you set. Suited to higher risk sites and active hours, when a constant human presence matters most.
Continuous monitoring is a dedicated service with its own coverage model. If a constant human watch is what your site needs, explore it in full.
From detection to resolution in seconds.
How remote video monitoring works
Six steps, one continuous climb, from the first flag to a resolved incident.
Threat detection
Al spots a real threat the instant it appears.
01.
Footage analysis
An operator examines the footage live to confirm the event.
02.
Voice intervention
The operator speaks through your site to stop it in the moment.
03.
Intruder leaves
Confronted and exposed, the intruder retreats.
04.
Event recorded
The full incident is logged with timestamped clips.
05.
Escalation per your SOP
If needed, we dispatch and alert you, exactly as planned.
06.
The Sirix difference
Monitoring is only as strong as the system behind it.
Most providers just watch. We design, verify, and operate.
Design
We provide tailored security design plans that show the best coverage solution for your site. Devices chosen against your threat profile, placement planned camera by camera with no blind spots, tested and signed off before the system goes live.
Camhealth
Sirix’s own camera health monitoring app. Proactive AI diagnostics catch blurred images, blocked views, glare, low light, black screens, tampering, tilted angles, and offline feeds the moment they happen, before missing footage becomes the problem. Live dashboard, one-click ticketing, and custom AI instructions per camera in plain language.
1 in 2 cameras fail silently every year. Camhealth catches them all.
Operation
Certified bilingual operators around the clock, every connected device on one unified platform, and AI that filters out the noise so real threats get human attention.
- Camera
- Access
- Alarms
- Intercoms
What we offer
Everything you need to stop a threat, not just see it.
Voice interventions
Operators speak through your site, live.
The moment a threat is confirmed, a trained operator issues a real-time voice warning, a live audio talk-down, through your speakers. Most intruders leave before anything is lost. It is the most proven way to stop an incident in progress.
AI analytics
AI that flags real threats, not shadows.
Intrusion, gun detection, loitering, license plate recognition, crowd and perimeter breach, abandoned object, and more work together to catch what matters and filter out the noise, with false alarm filtering near 95%, so operators focus only on genuine events.
Intrusion
Gun detection
Loitering
License plates
Crowd detection
Perimeter breach
Abandoned object
and many more
Sirix mobile app
Your whole site, in your pocket.
Watch live and recorded footage from your own sites, arm and disarm them remotely, and review operator and site performance, all from one app on desktop and mobile. Full visibility and control of your sites, wherever you are.
Your live and recorded footage
Arm and disarm remotely
Operator and site performance
IncidentCode
Stay in control of every incident, in real time.
The moment an operator confirms an event on your site, IncidentCode sends an SMS or email to your team with a link to the live report. Halt an unneeded response with the cancel dispatch button, and when it counts, the operator shares verified footage with authorities in one step.
SMS and email on confirmation
Cancel dispatch button
Operators share with authorities in one step
Remote camera monitoring with the cameras you already have
No need to replace your system. We integrate with what is already on your walls and gates.
Zero extra hardware
500+ manufacturers supported
Live within 48 hours
One simple dashboard
Compatibility check
Will your cameras connect to Sirix?
Most already do. Type the brand installed at your site and find out in seconds. We connect with more than 500+ manufacturers across North America.
1
Site assessment
We review your site and existing cameras and map the coverage you need.
2
Integration
We connect your cameras to the platform and set your site's procedures.
3
Go live
Operators take watch around the clock, most sites live within 48 hours of setup.
Industries
Commercial remote video monitoring by industry
Recording only vs live remote video monitoring
- Recording cameras only
No real-time response
A 40-year meta analysis found recorded cameras deliver only a modest crime reduction on their own, and far less than actively monitored systems. Their proven strength is after the fact: evidence, identification, and case clearance.
Source: 40 year CCTV meta analysis, Criminology and Public Policy
- Live remote video monitoring
51%
fewer crimes in parking lots with camera surveillance in place
College of Policing
60%
of burglars move on when a site has visible cameras and a real response
UNC Charlotte study
Peer reviewed research finds video surveillance reduces crime most when cameras are actively monitored in real time, letting responders step in before a crime is finished.
Why businesses across North America choose Sirix.
A few ways Sirix makes your site safer and your business easier to run.
Theft stops before it starts.
Every camera, always working.
No more chasing false alarms.
Real threats reach an operator, noise does not. 95% of false alarms filtered, fewer fines and wasted dispatches, with cancel dispatch control.
Protected in days, not months.
Your sites, right in your pocket.
Ready to grow when you do.
Businesses that stopped losing.
“We were dealing with repeated overnight theft and no real way to stop it. Sirix changed that immediately. The voice-down interventions alone made a difference within the first week, and incidents dropped to near zero. It’s the first solution we’ve used that actually prevents losses instead of just recording them.”
David R. | Project Manager
Construction sites, Dallas, TX
“Between after-hours loitering and attempted break-ins, we needed more than cameras. Sirix gave us active protection. Their team responds in real time, challenges suspicious activity, and handles incidents without us getting involved at 2 a.m. It’s like having a full-time security presence without the overhead.”
Sophie L. | General Manager
Car dealership, Providence, RI
Hit recently? Act now
A break-in, theft, or vandalism cannot wait for next quarter.
If your site was just hit, you do not need new cameras
to get covered. We connect to what you already have
and put trained operators on watch fast. Most sites
are live and protected by Sirix within 48 hours.
48h
Most sites are live and protected by Sirix within 48 hours of your call.
What does remote video monitoring cost?
Pricing is simple and scales with your site. You pay per monitored device, based on the coverage model that fits your risk profile.
Most popular
Event-based monitoring
AI flags a predefined event and an operator responds. Most devices fall between $50 and $220 per month, depending on the device type and the analytics it runs.
Continuous monitoring
Dedicated operators actively watch your site's live feeds. Continuous coverage runs roughly double the event-based rate for the same devices.
What moves the price
The number of cameras and sensors, the hours of coverage, the analytics each device runs, and your site's response procedures. Voice interventions are added as a flat per site rate.
Every site is scoped individually, so you only pay for the coverage your risk profile actually needs.
Guards vs remote monitoring
Remote guarding vs on-site security guards
Remote video guarding gives you the deterrence and response of a security guard without putting a person on your site. A trained operator watches every connected camera at once, verifies what the AI flags, and speaks through your site the moment something happens. One operator sees what a patrol route cannot.
| Comparison | On-site bodyguard |
|
|---|---|---|
| Coverage |
One person walking one route at a time. |
Every connected camera, watched continuously. |
| Blind spots | Everywhere the guard is not currently standing. | AI holds every feed between checks, so nothing goes unwatched. |
| Response | Depends on where the guard is when it happens. | Operator verifies and issues a live voice warning in seconds. |
| Overnight | The hardest shift to staff, and the most expensive. | Same coverage at 3 a.m. as at 3 p.m., every day of the year. |
| Record of events | A written log, if the incident was witnessed. | Timestamped clip, operator notes and a shareable report on every event. |
| Adding sites | A new hire, and a new roster, for every location. | New sites connect to the same command center. Nothing to rebuild. |
| Cost basis | Priced per guard hour, per post, per site. | Priced per monitored device, from $50 to $220 a month. |
When an on-site guard is still the right call
Remote guarding does not replace everything. If your site needs someone checking credentials at a gatehouse, a visible presence for staff and visitors during business hours, or a person who can physically intervene, a guard is the right answer. Plenty of sites run both: a guard while the site is open, Sirix overnight and at weekends when the cost of a staffed post is hardest to justify.
FAQ
Remote video monitoring, answered.
What is remote video monitoring?
AI watches your existing cameras around the clock. The moment a real event is detected, a trained operator verifies it live and responds in real time, following the Standard Operating Procedure set for your site.
How is it different from regular security cameras?
Recorded cameras only hand you footage after the loss. Remote video monitoring acts while the event is still happening, with a live operator intervening to stop it before damage is done. It turns passive video surveillance into active remote security monitoring.
How is it different from on-site guards?
Operators cover every connected camera at once, around the clock, without the cost, fatigue, and blind spots of a single guard walking a patrol route.
Does it work with my existing cameras?
Yes. We work with more than 500 camera manufacturers, so there is no need to replace your system. Most sites go live within 48h of setup.
What is the difference between event-based and continuous monitoring?
Event based monitoring brings an operator in only when a predefined event is triggered. Continuous monitoring keeps a human watching the feed throughout a set window. Many sites combine both.
How fast do operators respond?
AI routes a verified event to an operator in seconds, and the operator intervenes immediately following your site’s predefined procedures. In a reviewed sample of 200 verified intrusion events across 60 monitored client sites between July 2023 and June 2026, 199 were resolved without police dispatch, most after a single live voice warning. How we measure this?
What happens during a false alarm?
AI filters out routine motion so operators focus only on real threats. Our false alarm filtering runs near 95%, and you keep cancel dispatch control at all times.
Which industries do you serve?
Construction sites, car dealerships, retail, parking lots, multi family residential, cannabis facilities, industrial and manufacturing, truck yards, distribution and logistics, shopping centers, cities, and office buildings.
How much does remote video monitoring cost?
Most event-based monitoring runs between $50 and $220 per device per month depending on the device and the analytics it runs, and 24/7 continuous coverage is roughly double the event-based rate. Your exact price depends on the number of cameras, the hours of coverage, and your site’s response procedures. Get a quick estimate with our security cost calculator.
24/7 remote video surveillance across North America
Sirix provides 24/7 remote video monitoring services for properties across the USA and Canada. Trained operators monitor your cameras around the clock, so whether it’s day or night, a weekday or a holiday, suspicious activity can be identified and addressed as it happens.
Bilingual monitoring for Canadian sites
Operators work in English and French. Sites in Quebec and across Canada get the same response quality in the language their teams, tenants and local responders actually use, without a handover to a second centre.
Protect what you have built.
Talk to a Sirix security expert and see exactly how remote video monitoring fits your site.
We will review your site and your existing cameras, with no obligation.