Preventing copper power cord theft at EV charging stations with continuous monitoring
Continuous monitoring
Seattle, Washington, USA
A major EV charging station in Seattle struggled with copper theft from power cords.
Stolen or cut cords disabled multiple chargers, disrupting service for EV drivers. Each theft caused high replacement costs, emergency repair expenses, and frustrated customers. Passive cameras and no on-site staff meant incidents were often discovered only after the damage was done.
Without real-time tracking, the client had no visibility into thefts or suspicious activity. Trust was deteriorating as multiple EV charging stations were frequently unavailable.
Suspicious loitering, cable scouting, harassment, or tampering goes unnoticed because traditional and AI alarms don’t trigger on all abnormal human behavior in large, open EV lots.
Drivers face charger errors, access issues, or safety concerns with no immediate support, leading to frustration, abandoned sessions, and service calls after the fact.
Gates, entry points, and emergency call stations are unattended, creating delays, confusion, and risk during access issues or urgent situations.
Perimeter breaches are only discovered after damage occurs, because motion alarms lack context and no AI-driven detection is actively watching boundary zones.
Dedicated Sirix operators actively monitor the EV charging site during surveillance hours.
Operators learn the site over time and quickly recognize unusual or unauthorized activity.
At the first sign of loitering, tampering, or cable handling, operators issue live voice warnings to deter theft.
If activity continues, operators follow site-specific SOPs, while maintaining visual tracking.
All incidents are logged in the Sirix Event Portal to support investigations and insurance claims.
Customer security
Live monitoring with real-time intervention.
Zero downtime
Issues resolved as they happen.
Stop theft before damage
Intervene before loss occurs.
No on-site staff
Full support. Fully remote.
The Autonomous Security Box brings power, Al, and live response together in a self-contained unit, ready when your site is.
Unattended EV chargers attract theft, vandalism, and blocked bays at night, often discovered too late. Continuous monitoring detects issues in real time, allowing operators to warn intruders and prevent damage before it occurs.
After hours, residents face safety concerns and unauthorized charger use. Continuous monitoring enables live audio intervention and activity logging to restore control and confidence.
Spray paint, smashed screens, vehicle break-ins, and charger vandalism can occur while customers are inside. AI flags unusual activity, operators verify live, warn intruders through speakers, and call responders only if needed.
Unsupervised chargers after hours are at risk of vandalism or misuse. When left unmonitored, chargers can be damaged before anyone notices. Continuous monitoring detects unusual activity, allowing operators to warn intruders in real time and keep chargers safe and available
Guests often charge their vehicles at night in empty lots. Chargers may be misused, or unauthorized users may access them. Continuous monitoring allows operators to watch live feeds, challenge suspicious behavior, and log activity for security and accountability.
Parking lots are empty while customers shop. Chargers can be tampered with or misused when unattended. AI flags unusual actions, and operators verify and respond quickly to keep chargers operational.
Long-term parking leaves chargers unguarded for hours. Chargers may be stolen or tampered with without notice. Continuous monitoring ensures operators can act instantly, keeping chargers fully operational.
Open campuses at night leave chargers unguarded. Loitering or misuse can happen without staff supervision. Operators can spot threats early and respond immediately, keeping chargers secure.
After hours, lots are empty and chargers are exposed. Vandalism and misuse often go unseen. Continuous monitoring lets operators verify threats and act only if needed, ensuring chargers remain safe.
See real-time status across all stations & manage access or availability only when needed.
Stop vandalism and misuse before it becomes expensive.
Early alerts stop vandalism, misuse, or safety hazards at chargers.
EV stations are watched 24/7 with live alerts. No manual checks or on-site supervision needed.
Copper theft at our EV charging stations had become a recurring issue. Chargers were regularly taken offline, repairs were costly, and customer complaints continued to rise.
Since deploying Sirix continuous monitoring, attempted thefts are detected immediately and stopped through live intervention. Charger downtime has dropped significantly, and our customers consistently report feeling safer using our facilities.
What was once a reactive security problem is now a controlled and predictable operation.
Sirix provides continuous, human-verified monitoring of EV parking lots. Instead of waiting for alarms, trained operators actively observe activity and assess behavior in real time, spotting loitering, scouting, harassment, or tampering before damage occurs.
Not all risk is detectable by AI. Subtle behaviors that affect safety or customer comfort require human assessment and real-time decision-making.
Sirix operators respond live to drivers through intercoms or a main contact number to assist with charger issues, access problems, or safety concerns, day or night.
Faster assistance improves user experience, reduces abandoned charging sessions, and limits after-hours service calls.
Sirix remotely manages gates and access points, responding to intercom calls and handling emergency requests in real time, without on-site staff.
Access issues and emergencies are resolved immediately, keeping traffic flowing and users safe.
AI monitors defined perimeter zones and alerts Sirix operators instantly when suspicious movement is detected. Operators verify the threat and intervene immediately if needed.
Perimeter breaches are detected in real time, not after chargers are damaged or cables are stolen.