Every alert is answered immediately by a trained operator who follows your procedures, contacts the employee, assesses the situation, and coordinates help when needed.
Chicago, Illinois, USA.
A retail distribution warehouse in Chicago had already deployed lone-worker devices to protect employees during overnight and low-staffing shifts. But safety does not come from the alert alone. What makes the system credible is a fast, reliable response from a trained person who can assess the risk and act immediately. Maintaining reliable in-house coverage for those higher-risk periods was costly, inconsistent, and difficult to sustain.
Some areas of the warehouse and loading dock had limited mobile signal, raising concerns about whether alerts would reliably transmit during an incident.
There was no audit trail or structured incident logging.
Overnight alerts were not always reviewed, escalated, and handled with the same speed or consistency
If a worker becomes motionless or unresponsive, the connected device can automatically trigger an alert to the Sirix command center. No action required from the worker.
A sudden drop can trigger an immediate alert. Slip, collapse, or impact, Sirix operators are notified right away.
One tap can trigger an emergency alert the moment a worker feels unsafe.
When reaching the screen is difficult, a sharp shake can send an alert fast.
Workers confirm they’re safe at scheduled intervals. If a check-in is missed, Sirix operators follow up immediately.
Two-way communication with the worker helps Sirix operators assess the situation and follow the emergency procedure until help arrives.
Sirix’s live web portal gives you real-time visibility into worker status and full access to incident history, including GPS location, voice notes, texts, and reports.
Sirix builds lone-worker response around your site, your risks, and the actions that matter most. And supports it with trained operators and a defined emergency process.
A lone worker trips or is struck by a falling object, loses consciousness, and needs assistance.
The lone worker device automatically detects the fall and sends an instant alert to the Sirix command center. No action required from the worker.
A Sirix operator follows your protocols in real time, such as calling emergency contacts, dispatching EMS, or taking any required action.
The Sirix operator stays engaged, managing communication and updates until the worker is confirmed safe and help has arrived.
All alerts and actions are logged in the Sirix Event Portal, supporting compliance, investigations, and insurance claims.
When a lone worker device triggers an alert, Sirix responds right away with 24/7 live operator support. Day or night. In any condition.
Many lone worker devices use cellular networks to send alerts from day-to-day work environments, including urban sites, commercial buildings, and large facilities. When an alert is triggered, Sirix responds rapidly and follows the client’s emergency procedure.
In areas where cellular signal may be limited, some lone worker devices can use Wi-Fi to maintain connectivity inside warehouses, factories, or large facilities. No matter how the alert is transmitted, Sirix receives it and acts quickly.
For remote or off-grid work areas where cellular and Wi-Fi coverage may not be available, some lone worker devices rely on satellite connectivity to send SOS alerts, share location, and support communication. Sirix responds immediately once the alert is received.
Instant response
Alerts are handled within seconds.
Operator-led intervention
A trained operator verifies and acts on every alert.
24/7 coverage
Real people respond. Any time. Day or night.
Full incident tracking
All alerts and actions are logged and accessible.
Supports alert transmission beyond mobile coverage via phone, landline, computer, or satellite
Access a live web portal to track worker status, respond quickly, and review complete incident history
Sirix trained operators are available 24/7 providing immediate support whenever a situation requires action.
Alerts are verified and acted on within seconds by trained Sirix operators.
Workers get immediate assistance, even if they can’t trigger an alert themselves.
“We already had lone worker devices in place, but keeping a
trained team available 24/7 to monitor every alert was costly
and inconsistent.
Since partnering with Sirix, every fall detection, panic button, and gas alert is picked up immediately by a live operator who follows our exact protocol. We cut overhead, improved response times, and for the first time, we’re fully confident our people are never truly alone.”
Sirix-compatible lone worker devices support multiple transmission methods, including cellular, Wi-Fi, and satellite, ensuring alerts reach the command center even in areas with poor or no mobile coverage.
A worker in any zone should have access to safety 24/7.
Every alert, check-in, operator action, and resolution is automatically time-stamped and logged within the Sirix platform.
You always have a complete, tamper-proof incident record.
Our lone-worker safety compliance solution ensures that trained operators follow your exact emergency procedures in real time.
Fast, consistent, and reliable response every single time.