An unmonitored security system is an inexpensive way to deal with triggered alarms all by yourself. In a monitored system, a third party, like a monitoring center, handles the triggered alarms 24/7/365. Swift detection and prompt action give great value for your money.
These are just some of the differences between monitored and unmonitored security systems. This blog will help you understand in detail the differences and help you make an informed choice.
But first, let’s find out why we need a security system in the first place.
Why do we need a CCTV security system?
We need a CCTV security system that swiftly detects incidents such as break-ins, vandalism, and fire, enabling prompt and effective responses to these security breaches.
You’ve installed CCTV cameras, access control alarms, and sensors, and now you’re wondering if you can monitor the entire CCTV video surveillance system on your own. This is where you will choose between a monitored security system and an unmonitored security system.
Almost all DIY monitoring security systems claim to be the “safest,” “affordable,” and “high-tech.” But are you, as a person, vigilant enough 24/7 monitoring to handle security breaches by yourself?
There are times when you’re in a meeting, on vacation, or dealing with a poor cellular connection. This is where monitored security systems come in, with precise detection, they make your business safe from security threats and financial losses 24/7…actually making it a cost-effective choice!
Let’s find out what unmonitored security systems are and how they work to understand their advantages and disadvantages.
What are unmonitored security systems?
An unmonitored security system means installing security devices such as CCTV cameras, alarms, and motion detectors, but dealing with the triggered alarms all by yourself.
Unmonitored security systems are also called self-monitored security systems.
How does an unmonitored security system work?
If an intruder or fire is detected, the system sends alarms via SMS or email. It’s up to you to take charge to check what happened, where to look, and decide whether to call the police, ambulance, or fire brigade for help. You’re in control of handling the situation on your own.
The process of finding a solution seems like it is going to take ages before the problem is solved, and the delayed response could even cause more physical or financial loss!
Now let’s check out what a monitored security system is.
What is a monitored security system?
A monitored security system is when the alarms are triggered by CCTV cameras, AI, motion detectors, door and window alarm sensors at the CCTV video monitoring center.
A monitored security system is also called a monitored alarm system.
How does a monitored security system work?
As soon as the camera AI, sensors, or motion detectors detect any security breach, an alarm sounds at the remote video camera monitoring center.
The vigilant operators swiftly respond to these alarms via SOPs pre-determined by the client. The operators swiftly access the live video feeds and also intervene using audio talk-downs.
Crucial security factors that differentiate between a monitored security system and an unmonitored security system
Rapid response
In an unmonitored security system, as a breach is detected, you receive the alert. Understanding whether an alarm is false or real takes time.
It necessitates thorough examination of the situation through live video feeds. It takes crucial minutes to decide and call the necessary authorities.
On the other hand, in a monitored security system, the moment the alarm is triggered, the operators at the CCTV video monitoring center quickly access live video feeds, instantly identifying the cause.
The proactive response element is the essence of monitored security surveillance. The necessary help is dispatched to the scene by the security operators.
Equipment support
In an unmonitored security system, the security equipment can wear out over time and may not function as well as it should. You might lack the expertise or time for proper maintenance, leading to inefficient surveillance.
A monitored security system goes beyond just surveillance; a top-notch remote video monitoring center also provides 24/7 real-time monitoring for your security infrastructure. The moment something unusual is detected, you are promptly notified.
These anomalies may be related to systems, devices, or software. With mutual collaboration, you can work with the remote video monitoring center to find the solution effectively and rapidly.
This helps you save downtime and enhances the overall efficiency of the CCTV surveillance system.
Level of convenience
An unmonitored security system brings stress, due to constant reliance on mobile surveillance apps and uncertainty about events, especially with potential limitations due to cellular coverage.
Contrastingly, a monitored security system provides confidence as experts handle alarms. You can carry on with your work knowing that remote operators can even act as virtual security guards, conducting virtual tours through security cameras, swiftly identifying any unusual activity.
The monitored approach offers peace of mind and efficient video surveillance.
Expertise in dealing with security breaches
In unmonitored security services, most of the time you are not ready to tackle such situations; maybe you are quite far from your home, or maybe you are part of the security breach.
You might not be ready to make decisions under pressure or prepared to handle high-stress situations calmly and make quick, effective decisions.
In a monitored security system, the remote operators receive training on security protocols and emergency response procedures. This makes them ready to recognize and respond to various security incidents.
Monitoring center operators are trained to follow step-by-step procedures to solve problems in a way that fits each business perfectly. This helps in resolving issues accurately and efficiently.
Cost of the security camera system
An unmonitored security system can initially appear to be more cost-effective, as it typically requires only the installation of video surveillance equipment and a mobile surveillance app.
Additionally, by personally managing triggered alarms, you may further reduce expenses by avoiding fees associated with false alarms.
On the other hand, monitored security systems may involve higher upfront and monthly costs, along with additional charges for add-on services.
However, the focus is not on spending but on the potential savings in terms of preventing financial losses through timely and effective security measures.
What is the major difference between monitored security services and unmonitored security services?
The key difference between monitored and unmonitored security systems lies in whether a third party is involved in monitoring your surveillance devices.
In a monitored system, a third party keeps an eye on your security devices for you, whereas in an unmonitored system, you handle the monitoring yourself.
In a scenario where your security system is unmonitored, an alarm triggered by a break-in or fire may not be effective.
Even with the most advanced technology, if a breach occurs in your office and you’re either unaware or unavailable, especially during vacations, the system’s efficacy is significantly diminished.
With a monitored security system, any alarm activation prompts immediate action from trained operators at a remote central hub.
They quickly access live video feeds, pinpointing the specific sensor or alarm triggered and the exact location of the incident.
This precise information allows them to inform authorities with accurate details, ensuring an efficient and informed response.
If you have significant concerns about theft, vandalism, fire, and protecting your substantial business investment, investing in a dependable surveillance system is essential.
Let’s discuss why a 24/7 real-time monitored security system is necessary year-round. Missing even a second of monitoring gives criminals an opportunity.
Why do you need a real-time monitored security system?
You need a real-time monitored security system because the installation of CCTV security cameras, alarm sensors, and motion detectors is not sufficient if the alerts are not dealt with instantly.
You can even have your already existing security system monitored by a top-notch video monitoring center because a lot of security equipment is standardized and interchangeable.
By using cloud analytics, you can make the most of your security setup without buying extra hardware. AI analytics can enhance the performance of most security cameras on the market.
Which industries can specifically benefit from a monitored security system?
Monitored security systems are highly beneficial across various industries, including retail, automotive dealerships, parking lots, commercial buildings, and construction sites. This is because these businesses require immediate response in cases of intruder detection or fire emergencies.
Delayed responses can result in significant losses of merchandise, assets, and even human safety, not to mention the financial repercussions.
For example, an office building equipped with access control systems and video surveillance can swiftly detect unauthorized access and even tailgating.
If unauthorized access is attempted, the monitoring center is alerted, and security personnel can take appropriate action.
A retail store with video cameras and behavior recognition AI can quickly detect suspicious shoplifting gestures. If someone attempts to steal merchandise, the security system alerts the monitoring center, and store personnel can respond or notify law enforcement.
How to find a good security monitoring service
When searching for a proactive monitoring service, consider key factors like experience of the monitoring center in the security field, utilization of advanced technologies such as behavior AI detection, quality customer service, and the associated costs of remote video monitoring.
For a comprehensive list of top-notch security monitoring services, check out our blog on the top 10 live video monitoring companies in Canada.
Conclusion
The main difference between monitored and unmonitored security systems lies in 24/7 professional oversight.
While unmonitored systems require self-management of triggered alarms, monitored systems enlist a third-party service for 24/7 real-time surveillance, ensuring quicker and more efficient responses to security breaches.
The choice depends on the level of control and expertise one seeks, with monitored systems offering enhanced security and peace of mind despite a potentially higher upfront cost.
Contact us today for a customized remote video monitoring solution for your business.