Live video monitoring companies are becoming increasingly popular in Canada as a way to enhance security measures. These companies provide surveillance and monitoring services that can be accessed remotely, making them an attractive option for businesses and homeowners alike. With so many options available, it can be difficult to know which companies are the best.
In this article, we will be exploring the top 10 live video monitoring companies in Canada.
Our list is based on factors such as customer reviews, pricing, features, and overall reputation. We have also taken into account the company’s ability to provide reliable and efficient monitoring services that meet the needs of its clients.
To assist you in making the most informed decision to safeguard your business, we have also compiled a list of seven essential questions to ask before selecting a live video monitoring company.
Okay, let’s begin…
Criteria for selection
When compiling our list of the best video surveillance companies in Canada, we used a variety of criteria to evaluate each company. These criteria included:
Experience: We looked at how long each company has been in business, as well as their experience in the live video monitoring industry.
Technology: We assessed the technology employed by various live video monitoring companies, focusing on the dependability of their software, the efficiency of their surveillance systems, and their commitment to consistently remain at the cutting edge of innovation.
Customer Service: We considered the level of customer service provided by each company, including their responsiveness to customer inquiries and their ability to resolve issues quickly.
Cost: We compared the pricing of each company’s services to ensure they were competitive and offered good value for money.
Reputation: We researched each company’s reputation in the industry, including their reviews and ratings from previous customers.
By using these criteria, we were able to identify the top 10 live video monitoring companies in Canada that offer the best combination of experience, technology, customer service, cost, and reputation.
We highly recommend checking out our blog post, Top features to look for in remote video surveillance systems in 2024.
Canada’s best live video monitoring companies
Live video monitoring has become an essential tool for businesses and organizations of all sizes to ensure the safety and security of their assets. In Canada, many companies offer live video surveillance services. Here are the top 10 live video monitoring companies in Canada:
Sirix
Sirix is a leading live video monitoring company based in Canada that is renowned for providing outstanding services to businesses.
The company’s exceptional monitoring service offers real-time alerts and notifications to clients in the event of potential threats or incidents. This ensures that any problems are identified and addressed immediately, giving clients the highest level of protection and peace of mind.
Sirix employs state-of-the-art cameras and software to offer real-time video feeds that can be remotely accessed from any internet-connected device. This enables clients to monitor their assets and properties from anywhere and at any time.
In addition to its core live monitoring services, Sirix offers a range of other solutions to improve security and operational efficiency for businesses. These solutions include access control systems, video analytics, and video management software, among others.
Sirix’s unique selling proposition lies in its ability to provide customized solutions that cater to each client’s unique needs. With years of experience in the industry, Sirix has established itself as a reliable and trustworthy partner for all video monitoring services in Canada.
Garda world
Garda world monitoring is not just any ordinary video monitoring company – it’s one of the top-ranked monitoring services providers in Canada.
With over 40 years of experience in the alarm industry, the management team has built a highly passionate and disciplined team of security experts, making Garda the go-to partner for many security companies across Canada.
What sets GardaWorld Monitoring apart from the rest is its expertise in video surveillance security, handling alarm signals, and dispatching emergency services.
The company’s state-of-the-art technology and highly-trained staff are fully equipped to handle any security challenge that may arise, ensuring the safety and protection of its partners and their customers.
GardaWorld Monitoring works closely with its partners to tailor solutions that meet their unique security needs. This level of customization ensures that clients receive the highest level of protection possible.
Telus
Telus is a well-established live video monitoring company based in Canada, renowned for its reliable and effective solutions. With years of experience in providing high-quality video surveillance services, Telus has earned a reputation as an industry leader.
The company utilizes state-of-the-art cameras and software to provide real-time video surveillance that can be remotely accessed from any internet-connected device, offering clients a convenient and flexible monitoring solution.
One of the unique selling points of live video monitoring companies like Telus is their comprehensive approach to security. These companies have teams of highly trained professionals who are available 24/7 to respond to any incidents or emergencies that may occur, ensuring that clients receive immediate and efficient support.
Overall, Telus is a reliable and trustworthy video monitoring company that provides top-notch services to its clients. Its advanced event-based technology, comprehensive security solutions, and dedicated support team make it a popular choice for businesses and individuals across Canada.
SecurTek
SecurTek is a well-known and trusted provider of monitoring solutions and answering services in Canada, serving almost 100,000 residential and commercial customers across the country. Since its establishment in 1999, the company has been providing innovative and cost-effective solutions to its clients.
The company offers professionally installed video solutions for businesses and office buildings. Their video solutions are high quality and secure without breaking the bank. SecurTek’s team of professionals will design, install, and maintain your video solution, ensuring maximum protection and safety.
Whether you’re looking for event-based surveillance for your small business or a large commercial complex, SecurTek has a solution for you. With a focus on customer satisfaction, the company strives to provide its clients with the best possible service.
They understand the unique security challenges that businesses face and are committed to providing tailored solutions to meet their needs.
Security response center
Security response center is a trusted security monitoring company established in 1970 and is based in Sarnia, Ontario, Canada. The company offers exceptional residential, commercial, and industrial security camera monitoring services with a focus on preparedness and response to unexpected events.
The company’s monitoring stations are Underwriters’ Laboratories of Canada (ULC) listed, ensuring that the highest national standards for monitoring, response times, and false alarms are met.
Security Response Center’s number one priority is keeping its customers safe and secure at all times. To achieve this goal, the company implements its experience-based training program, peer mentoring, and time-proven procedures to give its operators the expertise to respond quickly and effectively to the diverse demands of security monitoring.
Additionally, if you’re seeking an expert advice to improve your business security via video surveillance, be sure to read our article.
A.p.i. Alarm Inc.
With over 38 years of experience in the industry, A.p.i. Alarm Inc, has been providing a range of high-quality security services, including Security Systems, Fire Alarm Systems, Video Surveillance Systems, Access Control Systems, and Intercoms.
The company’s services are backed by their ULC Certified Alarm Monitoring service, ensuring top-notch security for their clients.
Moreover, a.p.i. Alarm Inc operates the largest Canadian privately-owned, ULC Certified Alarm Monitoring Station in North America. This distinction speaks to the company’s commitment to providing reliable and effective security services.
By investing in state-of-the-art equipment and employing highly-trained staff, a.p.i. Alarm Inc has positioned itself as a leader in the security industry. Their dedication to their clients’ safety and security has earned them a place among the top 10 live video monitoring companies in Canada.
The monitoring center
The monitoring center has been in business since 1998, with a team of executives who have a combined experience of over 200 years in the alarm monitoring industry.
The company provides a full-service solution for home, business, and security alarm monitoring, and has been rapidly expanding its customer base in different regions.
Equipped with advanced technology and committed to customer service excellence, The Monitoring Center strives to provide the highest level of professional security monitoring at an affordable price.
They pride themselves on their ability to offer high-quality and low-cost security solutions and are dedicated to ensuring the safety and security of their customers and their assets.
With a strong focus on innovation, professionalism, and customer satisfaction, The Monitoring Center is a reliable and trustworthy choice for anyone looking for top-quality security monitoring solutions in Canada.
Radius security
Radius security is a top-tier video monitoring and outdoor video security provider that is dedicated to delivering superior remote guarding services to its clients. Unlike traditional surveillance, Radius Security’s multiple live video feeds cover more of your site in real-time, providing continuous monitoring, rather than timed checks.
One of the main advantages of Radius Security’s remote guarding service is its cost-effectiveness. On average, it costs 40% less than mobile or on-site guard services, while reducing hidden security costs, such as insurance claim recoveries, high deductibles, or blanket exclusion policies.
Moreover, its security system is equipped with a 24-hour battery backup, making it immune to power cuts.
In conclusion, if you are looking for an affordable, dependable, and highly efficient CCTV video surveillance service for your business, Radius Security’s remote guarding is the perfect solution for you.
Securitas
Securitas stands out as a global leader in security services, offering a broad range of solutions that safeguard people, property, and assets. Among its top-notch services is remote video monitoring, which provides a cost-effective and efficient means to protect properties around the clock.
Equipped with advanced video surveillance technology and highly trained security professionals, Securitas ensures timely detection and response to any potential threats, thereby minimizing risk exposure for its clients.
The company also provides on-site guarding, mobile patrol, alarm monitoring, and fire and safety services, tailored to the unique needs of its clients.
With a focus on customer satisfaction, Securitas works closely with its clients to understand their specific security requirements and provide customized solutions.
Overall, Securitas is a leading provider of remote video monitoring and other security services, with a global presence and a commitment to innovation and customer satisfaction, making it a strong contender on our list of top 10 live video monitoring companies in Canada.
Live patrol
Last on our list of the top 10 live monitoring companies in Canada is Live patrol. This Canadian company specializes in advanced security solutions for various industries. Their services include live video monitoring, remote concierge services, remote access management, and time-lapse videos.
LivePatrol recognizes that having advanced video surveillance security equipment alone is not enough to provide complete protection.
They focus on providing highly efficient security systems by integrating live video surveillance services into their clients’ existing security architecture. This allows clients to have full control over their security systems, optimizing performance, saving time and money.
LivePatrol serves a variety of industries, including construction, high-rise residential, trucking facilities, automotive, commercial businesses, storage facilities, outdoor assets, property management, solar farms, and cannabis producers. Their custom surveillance meets the specific needs of each client, providing tailored and effective security solutions.
Overall, LivePatrol’s services aim to provide their clients with the best possible protection and control over their security systems. With their advanced technology and highly skilled team, they are committed to ensuring their client’s safety and security at all times.
The 7 questions that will lead you to the right live video monitoring company
QUESTION 1: CUSTOMER SERVICE
Can you provide prompt service in my area if something goes wrong?
WHY THIS QUESTION IS IMPORTANT:
Assume something goes wrong with your security system. You’ll need assistance right away! A nearby security provider will usually provide faster service. It is best to go with a monitoring center that collaborates with local security installers. This allows them to respond quickly if you require on-site assistance. If the center does not have local partners, it may be necessary to hire outside assistance, also know as subcontractors. This can be dangerous because outsiders may not be familiar with your security system and may be less committed to helping you.
WHY SIRIX IS A STRONG CHOICE:
Sirix collaborates with security installers all over North America, including every major city in Canada. This means they can provide excellent, timely service to all of the sites they monitor, no matter where you are. Choosing Sirix means partnering with a provider who is committed to providing you with quick, efficient assistance when you need it, utilizing local knowledge to meet your specific needs.
QUESTION 2: REAL-TIME DATA
Do you offer real-time reporting and monitored site statistics?
WHY THIS QUESTION IS IMPORTANT:
Real-time reporting is like getting a live update on the security of your site. It explains exactly what is going on right now and what is being done to keep everything safe. Consider it a window into your security, allowing you to see everything and make informed decisions about protecting your property and running your business.
WHY SIRIX IS A STRONG CHOICE:
Sirix makes understanding your security simple by giving you three kinds of real-time reporting:
- Personalized dashboard: Imagine a control panel that shows you everything about your site’s security, such as how quickly alarms are responded to, when most events occur, and much more.
- Alarm reports: This helps you understand what’s setting off the most alarms at your site. It tells you how many of each kind of alarm you get, and other useful information, helping you pinpoint and fix any issues.
- All event transactions: Ever wondered what caused an alarm? With Sirix, you can watch a video of what triggered it, and see a detailed log of what the operator did and when.
Sirix’s personalized dashboard
QUESTION 3: FLEXIBILITY OF THE SOLUTION
How flexible is your live video monitoring solution to my changing requirements? Are there additional services you offer that could satisfy future demands, and if so, what are they?
WHY THIS QUESTION IS IMPORTANT:
Your business will change and grow, and your security needs will too. Maybe someday you’ll want to monitor visitors remotely or make sure your systems, applications, and network are always working to prevent security problems. Some monitoring centers only watch videos, while others can do much more.
WHY SIRIX IS A STRONG CHOICE:
Sirix is not just about watching videos; it serves as a command center for your site’s security and management. Sirix can adapt to your needs regardless of the nature of your business.
Here’s a few of the services they have to offer on top of remote live video monitoring:
- Remote Access: Control who gets in and out of your site remotely.
- Virtual Guard Tours: Similar to a security guard making a round on-site, a remote security operator makes virtual tours of your premises, checking a series of cameras at scheduled intervals.
- Cloud Video Analytics: Analyze security videos in the cloud for smarter protection.
- Uptime Monitoring: Know the state of your infrastructure at all times and get a swift notice when something out of the ordinary is detected.
- High-Value Cargo Monitoring: Keep an eye on valuable shipments from departure to arrival.
QUESTION 4: SPECIALISTS IN YOUR FIELD
Do you specialize in my industry and have you provided live video monitoring to other companies in the same sector as mine?
WHY THIS QUESTION IS IMPORTANT:
Every type of business faces distinct security challenges. Whether you own a car dealership, a cannabis farm, or something else, you’ll want a monitoring center that is knowledgeable in your industry. It is critical to determine whether they have prior experience monitoring and protecting businesses similar to yours. Successful experience in your sector means they can do the job right.
WHY SIRIX IS A STRONG CHOICE:
Sirix has over 15 years of experience in the physical security industry, with a diverse background in multiple industries. They have worked with a variety of businesses, including:
- Car dealerships
- Construction sites
- Cannabis farms
- Truck yards
- Parking lots
- Retail sector
- Autonomous gas stations
- And many more
QUESTION 5: RESPONSE TIME
What is your remote security operators’ average response time, and how do you ensure their effectiveness in responding to security incidents?
WHY THIS QUESTION IS IMPORTANT:
Every second counts when it comes to security. Rapid verification of site alarms can deter criminals before they cause harm. A matter of seconds can mean the difference between preventing a crime and incurring costly damages.
It’s critical to understand how a remote video monitoring center trains its security operators and what tools they use to keep things running smoothly. It is also important that multiple operators are on duty at all times to ensure that all alarms are addressed as soon as possible.
WHY SIRIX IS A STRONG CHOICE:
Sirix emphasizes the quality of their personnel. They invest in ongoing training, competitive compensation, and performance-enhancing resources. The use of teamwork and multiple operators is intended to allow for a quick response to all alarms. This approach demonstrates a commitment to response time and effectiveness, and it may be worth considering if these factors are important to your security needs.
QUESTION 6: BEST PRICE
Do you offer a price match guarantee?
WHY THIS QUESTION IS IMPORTANT:
While finding a security solution that effectively meets all of your needs and ensures consistent protection of your premises is the primary concern, knowing you’re getting competitive value is also beneficial. A price match guarantee can give you peace of mind that you’re getting a solution that’s both effective and priced in line with the market.
WHY IS SIRIX A STRONG CHOICE:
Sirix offers a price match guarantee policy to both new and existing customers. This policy reflects their commitment to providing competitive value in the market for security solutions. If price is an important factor in your decision-making, take this into account when evaluating providers.
QUESTION 7: TOUR AND TESTING PERIOD
Is it possible to take a tour of your monitoring facility, and is there an option for a period of site testing?
WHY THIS QUESTION IS IMPORTANT:
Seeing is believing. Touring a remote live video monitoring centre allows you to assess the equipment’s quality and meet the security experts who will be in charge of protecting your property. This firsthand knowledge can help you make an informed decision and build trust. Inquiring about a test period also allows you to test the service to see if it meets the needs of your company.
WHY IS SIRIX A STRONG CHOICE:
Sirix invites clients to visit their facility, giving them a glimpse of the technology and team they’ve assembled over the years. They also offer new customers a 7-day trial period. These offerings may appeal to those seeking transparency and the ability to evaluate services before making a commitment. If these factors match your selection criteria, Sirix’s approach is worth considering.
Do you know how much you should budget for high-quality remote monitoring services? Take a look at this: How Much Remote Video Monitoring Services Cost in 2024?
The 7 Best Business Perimeter Security Solutions: All You Need to Know provides more information on your options for business physical security.
FAQs
How much does it cost to get a video surveillance system?
The cost of a video surveillance system can vary widely depending on the type and complexity of the system, as well as the size of the area being monitored. Basic systems can cost as little as a few hundred dollars, while more advanced systems for large commercial or industrial properties can cost tens of thousands of dollars or more.
How do I choose a video surveillance system?
When choosing a video surveillance system, it’s important to consider factors such as the size of the area being monitored, the level of security required, and the budget available. Other factors to consider include the quality of the cameras, the software used to manage the system, and the level of technical support available.
What are the benefits of using a live video monitoring company?
Using a live video monitoring company can provide several benefits, such as 24/7 surveillance of your property or business, immediate response to security threats, reduced risk of theft and vandalism, and improved safety for employees or residents.
Can I access my video surveillance footage remotely?
Yes, many live video monitoring companies offer remote access to your video footage through a mobile app or web portal. This allows you to monitor your property in real-time from anywhere with an internet connection.
What should I consider when choosing a video monitoring company?
When choosing a video monitoring company, consider factors such as their experience and reputation in the industry, the quality of their cameras and equipment, their response time to security threats, their customer service and support, and their pricing and contract terms.
What are the legal requirements for video surveillance in Canada?
The legal requirements for video surveillance in Canada vary by province and territory, but generally, video surveillance must be conducted in a manner that respects privacy laws and human rights. This includes obtaining consent from individuals who will be captured on camera, posting visible signs to inform people of the presence of cameras, and storing video footage in a secure manner.
How can live video monitoring help with crime prevention in my business or home?
Live video monitoring can help prevent crime in your business or home by providing real-time surveillance and response to security threats. This can deter criminals from attempting to break in or commit other crimes on your property, as well as provide evidence to law enforcement in the event of a crime.
What types of cameras are used by live video monitoring companies?
Live video monitoring companies may use a variety of cameras, including IP cameras, analog cameras, thermal imaging cameras, and pan-tilt-zoom (PTZ) cameras. The type of camera used will depend on the specific needs of the property being monitored.
How do I know if a video monitoring company is reliable?
To determine if a video monitoring company is reliable, you should research its reputation in the industry, read customer reviews and testimonials, and ask for references from current or past clients. You may also want to verify that the company has proper licensing and insurance.
How does video monitoring work in combination with other security measures like alarms and guards?
Video monitoring can work in conjunction with other security measures like alarms and guards to provide a comprehensive security solution. Live video monitoring can alert guards or authorities to potential security threats detected by cameras, while alarms can be used to notify authorities and deter criminals from attempting to breach a property.
Wrapping up
Live video monitoring has become an essential aspect of ensuring safety and security in various industries. With the increasing demand for such services, the Canadian market has seen a rise in the number of companies offering live video monitoring solutions.
Through our research, we have identified the top 10 live video monitoring companies in Canada, each offering unique features and benefits to their clients. These companies have a proven track record of providing reliable and efficient services to their customers.
If you are considering live video monitoring services for your business or organization, we encourage you to carefully evaluate each company’s offerings and choose the one that best fits your requirements. And if you have any thoughts or experiences with live video monitoring services, we invite you to share them in the comments section below.
Thank you for reading.
