The convenience of online shopping has unwittingly nurtured the rise of “Porch pirates”—stealthy thieves on the prowl for your packages, be they a Father’s Day surprise, a Mother’s Day delight, a Thanksgiving treat, or even your coveted beauty bundles.
In this blog, we will explore comprehensive security solutions for condo owners and managers, focusing on ‘How to prevent package theft in apartments.’ These cunning culprits love targeting condos and large apartment buildings, making off with your deliveries in the blink of an eye.
In the face of these swift and savvy thieves, a proactive and intelligent solution is imperative. This blog is your go-to resource for unraveling the intricacies of package theft with comprehensive security solutions for condo owners and managers.
You will find out why there is a surge in package thefts, the alarming scale of this crisis, and, most importantly, effective strategies to thwart package thefts and safeguard your deliveries.
So let’s dig in.
How to Prevent Package Theft in Apartments: A Brief Overview of the Surge in Package Theft
Ease of online shopping
Canadians are hooked on the ease of online shopping; a report by the International Trade Administration declares that a staggering 27 million Canadians purchase online, constituting 75% of the population !
The surge in online shopping can be attributed to its enticing blend of swift deliveries, hassle-free credit payments, and the irresistible allure of securing coveted items ahead of the crowd.
With consumers no longer willing to endure lines, the urgency of being the first to lay hands on a desired item is palpable.
There is no designated place to leave parcels for residents
Parcels left unattended on doorsteps or in designated areas within condos and apartment buildings contribute significantly to the escalating menace of package theft.
The very convenience that entices Canadians to indulge in online shopping also leaves them susceptible to the unfortunate risk of losing their packages even before savoring their content.
With time becoming a precious commodity, the haste in receiving packages often leads to parcels being left unguarded or exposed, essentially extending an open invitation to parcel thieves. Their crafty ability to execute theft in a matter of seconds amplifies the urgency for a strategic solution to safeguard deliveries in the face of this growing threat.
Limited Surveillance
Insufficient surveillance in condominiums and apartment buildings becomes a breeding ground for package theft. Depending solely on traditional security guards for the protection of these residential spaces may inadvertently contribute to the vulnerability of packages.
Constrained by physical limitations, traditional guards may not perceive package theft as a significant issue, with their focus often directed toward overall building security.
The reality is that these guards cannot be omnipresent, creating opportunities for savvy thieves to exploit. While some condos may have cameras, their placement could be more frequently haphazard and installed by security personnel without a strategic approach, making them less effective.
The importance of securing packages in shared living complexes
Securing packages in apartment buildings is crucial to effectively preventing theft within residential complexes.
Logistical Challenges in High-Rise Condos
High-rise condos and apartments, often towering over 50 stories, with Canada’s tallest condo in Toronto reaching an impressive 100 stories, present a logistical challenge when it comes to parcel deliveries.
To put it into perspective, if each floor accommodates 10 units and each family orders just one package per month, the result is an overwhelming volume of parcels left at the front gate.
Parcel Accumulation Dilemma
Considering the delivery hours stipulated by Canada Post, spanning from 9:00 a.m. to 8:00 p.m., it becomes evident that many residents are away for work or other activities during this timeframe. Consequently, parcels accumulate in lobbies, hallways, and other communal spaces, posing a significant security concern.
The need for Robust Security Solutions
Addressing this challenge requires the implementation of a robust security system that not only monitors parcel movements but also ensures secure handovers to the rightful owners.
This necessitates the establishment of a network of security cameras, intercoms, and confirmation mechanisms to track and validate parcel deliveries, ultimately enhancing the overall security infrastructure of these expansive residential complexes.
Understanding Package Theft Statistics
What Can Shared Living Complex Owners Do to Prevent Package Theft?
In this scenario, the pressing need is for a proactive security system that can thwart criminal activities before they unfold. The installation of video intercoms, package lockers, and other advanced security devices is crucial.
Surveillance, in this context, goes beyond mere observation; it serves as a deterrent and enables swift detection, addressing the root of the problem rather than dealing with its aftermath.
1. Concierge-led Guidance for Delivery Personnel
A concierge-led delivery system in condominiums and apartment buildings is a highly effective strategy to address the rising issue of package theft.
This system involves a comprehensive approach that not only ensures the secure storage of packages but also integrates a strict delivery policy elaborated by the condominium management.
Step 1: Delivery Notification:
The delivery personnel notify the condo’s concierge or front desk in advance about an upcoming delivery. This notification may include details such as the delivery time, the nature of the package, and the recipient’s information.
Step 2: Concierge Verification:
The concierge checks the details provided by the delivery team after receiving the delivery notification. This may involve confirming the recipient’s details and checking if the delivery aligns with the condo’s policies.
Step 3: Communication with Delivery Personnel:
The concierge communicates with the delivery personnel, providing them with clear and concise guidance on how to access the condo, navigate to the delivery location, and adhere to any security protocols in place.
Step 4: Assistance During Delivery:
As the delivery personnel arrive, the concierge may offer on-site assistance. This could involve directing them to the designated delivery area, helping with any access codes or keys, and ensuring a smooth handover of the package.
Step 5: Recipient Notification:
If required, the concierge informs the recipient that their delivery has arrived, providing details on where and how they can retrieve their package. This step is crucial for ensuring that residents are promptly informed about incoming deliveries.
2. A dedicated package locker room
Establishing a dedicated package locker room within condominiums and apartment buildings proves to be a highly effective strategy for combating the growing concern of package theft. It involves the following steps:
Step 1: Strategic Location of the Package Locker Room
Choose a strategic location for the locker room that is convenient for both delivery personnel and residents and accessible through secure methods (key, keypad code, or access card).
Step 2: Fortify Security
Implement a security system on the package locker room door, such as a keypad or card access reader, to restrict entry and prevent unauthorized access and theft.
Step 3: Resident Access
Provide each resident with a unique code or an individual access card, ensuring secure and exclusive entry for package retrieval.
Step 4: Lost Key or Card Protocol
Create a protocol for residents to follow if they lose their key or card. This procedure should involve contacting the concierge for assistance in retrieving their packages.
Step 5: Continuous Locking Mechanism
Implement a secure locking system that keeps the room locked at all times, permitting entry only with a valid code or card. Integrate an automated system that locks the room once a resident leaves, ensuring ongoing security against unauthorized access and potential theft.
3. Install Security Cameras
Strategically placing cameras around the condo, including high-traffic areas like the lobby, corridors, elevators, and the package locker room, significantly enhances security and effectively mitigates package theft.
Visible cameras serve two key purposes. First, their presence acts as a preventive measure, discouraging potential theft by making individuals aware they are under constant surveillance. Second, these cameras record footage that can be reviewed later, providing valuable evidence in the event of package theft.
Consulting with a security expert
Securing shared living complexes against package theft heavily depends on the selection and placement of security IP cameras.
We advise condo owners and managers to collaborate with their security installers to determine the most effective types of cameras and, crucially, the optimal locations for their installation.
4. Utilize Remote Video Monitoring Services
Utilizing the remote video monitoring services of a top-notch remote monitoring center is an added layer to thwart package theft. By combining strategically placed cameras with a remote monitoring center, their effectiveness is maximized. Advanced video analytics further enhance this approach.
When the camera’s AI identifies security breaches, it activates an immediate alert at the remote central hub. Vigilant operators assess the situation through live video feeds, intervening in accordance with pre-determined client SOPs.
Package Concierge Services via remote video monitoring
Remote video monitoring centers can offer remote concierge services to thwart package theft. A quick press of zero on the intercom connects delivery personnel to a remote monitoring center.
A remote operator swiftly takes charge and checks credentials. They guide the delivery personnel to the package room, remotely unlocking it for a brief period. And ensuring the safe storage of the package in the locker room, ready for retrieval by the tenant.
5. Educate Residents and Staff
Empowering residents and staff is key to eliminating package theft in condos or apartment buildings. Try to find out the most effective communication method within your condo community. Consider creating a communication group on popular mobile apps like WhatsApp, Viber, or WeChat.
This facilitates collaboration and the sharing of educational material on understanding the operation of package locker rooms. Gathering email addresses during the assignment of unique barcodes for package room access adds an extra layer of security.
Ensuring a clear comprehension of how the concierge system works and the sensitivity of room access is crucial. Execute a robust online training program for both residents and employees. Vital for creating informed and trained individuals, these programs cultivate heightened vigilance regarding processes and surroundings within the condo.
Conclusion
This blog addresses the pressing issue of package theft in shared living complexes. With a surge in online shopping, “porch pirates” pose a significant threat. The lack of designated parcel spaces and limited surveillance contribute to the problem.
The need for proactive security measures, such as video intercoms and package lockers, is emphasized in preventing package theft in apartments. Key steps include installing a dedicated package room, utilizing remote video monitoring, and integrating a package concierge service. Security cameras, strategically placed, and education for residents and staff further enhance protection.
Reach out to us to explore our comprehensive package theft prevention solutions today and fortify security.
